Concierge
Heritage Communities
Description Make Lives Better, Build Your Future: Join Orchard Pointe at Glendale as a Concierge! At Orchard Pointe, you're more than your title - you're a vital part of a team that truly values every contribution. Whether you're just getting started or looking to grow in your career, we offer a workplace where you're supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities. What You'll Do:
As a Concierge, you'll play a hands-on role in improving the lives of our residents by:
As a Concierge, you'll play a hands-on role in improving the lives of our residents by:
- Greeting and directing visitors, and managing all incoming phone calls, transferring them to the appropriate person or department.
- Providing comprehensive administrative support to the business office, including mail and delivery management, faxing, scanning, and preparing training materials and schedules.
- Maintaining the reception area to ensure it is always clean, tidy, and welcoming for all residents, visitors, and associates.
- Assisting with community readiness for inspections by maintaining accurate records and ensuring compliance with policies and emergency preparedness.
- Building positive relationships with residents, their families, and team members.
- Ability to commit to a PRN schedule, with specific availability to work Sundays and Mondays from 3:00 PM to 6:00 PM.
- 1+ year of experience in a concierge role (preferred).
- 1+ year of experience in a senior living or related industry (preferred).
- High school diploma or equivalent.
- Excellent verbal and written communication skills, with the ability to effectively collaborate with diverse groups, navigate challenging situations, and make sound decisions.
- Strong technical skills (e.g., Word, Excel, PowerPoint) and the ability to maintain confidential and privileged information (including HIPAA, residents, and associates).
Vacancy posted 2 days ago
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