Delivery Lead

Job Description

Job Description

Description:

Who We Are  

At SingleStone, we operate at the intersection of people and technology, engineering solutions that bring out the best in people. We are a team of problem-solvers, technologists, and strategists who believe in elevating humanity in business by delivering solutions that make a real impact on the lives of other people. 

The Role

As a Delivery Lead, you will be responsible for ensuring our client projects deliver exceptional outcomes—on time, within budget, and aligned with business objectives. You’ll work as part of a cross-functional team to help clients navigate complexity and achieve meaningful transformation. More than managing projects, this role is about building trust, driving value, and enabling teams to do their best work.

Prioritize Client Success

• Act as a trusted advisor to clients, ensuring delivery aligns with their strategic goals and creates measurable impact.
• Lead teams in designing and executing solutions that go beyond tactical execution to deliver real value. 
• Help clients navigate ambiguity with clarity, confidence, and curiosity, ensuring projects stay on course even as needs evolve.

Get Comfortable Being Uncomfortable

• Lead with adaptability, able to manage shifting priorities, evolving requirements, and changing business needs. 
• Encourage teams to push boundaries and explore new ways of working; modeling how to transform challenges into learning opportunities.
• Make informed decisions with available data, then iterate and refine as you go.

Peel Back the Onion

• Ask the hard questions. Dig deep to uncover the real problems clients need to solve.
• Guide teams through discovery, experimentation, and iteration, ensuring solutions address root causes and exceed client expectations. 
• Embrace an insatiable curiosity—always seek a deeper understanding of client needs, industry trends, and emerging technologies.

Build to Last

• Deliver high-quality work that last beyond a single project—whether in the form of strong client relationships, sustainable solutions, or improved team capabilities.
• Take ownership of outcomes and drive accountability across teams.
• Actively mentor and support team members, fostering growth and knowledge-sharing.

Embrace Being Small & Mighty

• Be scrappy, stay hungry. Move fast, experiment, and adapt—speed and agility are extremely important.
• Roll up your sleeves and get your hands dirty. This isn’t just a leadership role; you’ll be deep in execution, removing blockers, and driving progress.
• Push through challenges with grit and a growth mindset.

Help Others Be Great

• Put people first. Whether clients or teammates, success is measured by how well you enable others to achieve their best.
• Work collaboratively, ensuring alignment and transparency in delivery.
• Create an inclusive, supportive team environment that fosters creativity, accountability, and high performance.

• Experience leading teams and delivering complex projects in consulting, technology, or strategy environments.
• Ability to navigate ambiguity, drive decision-making, and create clarity in dynamic settings.
• Strong stakeholder management skills with a track record of building trusted client relationships.
• Technical fluency—you don’t need to be an engineer, but you should understand how technology, data, and strategy intersect.
• A builder’s mindset. You take ownership, drive outcomes, and always look for ways to create lasting impact.