Internet Sales (KBB) BDC Agent / Used Car Buyer

Internet Sales (KBB) BDC Agent / Used Car Buyer

We are looking for a driven, resilient, and persuasive communicator to join our team as an Internet Sales (KBB) BDC Agent / Used Car Buyer!

In this position, you will work directly with vehicle owners looking to sell their cars. You'll be the friendly face and voice of our acquisition team, presenting fair offers, establishing strong relationships, and ensuring a fast, honest payout for every client. If you are a naturally expressive communicator who loves interacting with people and closing deals with total confidence, we want you on our team. This role is built for a natural conversationalist who can read the room, speak from the heart, and smoothly transform a cautious inquiry into a successful buy-in.

Key Responsibilities:

• Prospect and connect with private vehicle sellers online and via high-volume phone calls and texts
• Estimate vehicle values accurately, leveraging your automotive knowledge, market data, and live market insights
• Coordinate appointments, greet sellers in-store, and ensure a smooth, welcoming, and transparent vehicle acquisition process
• Learn and utilize advanced dealership tools, including vAuto and our customer relationship management (CRM) software
• Handle customer objections with empathy, transparency, and resilience to secure vehicle inventory
• Track and maintain organized, accurate records of all customer interactions and vehicle documentation

Benefits:

• Competitive PTO Policy
• Multiple Low-Cost Medical Insurance Options + FREE Telahealth
• Low-Cost Dental, Vision & Life Insurance Options
• Short Term & Long Term Disability
• 401K
• Automotive Service & Sales Discounts

Qualifications:

• At least 1 year of experience in sales, retail acquisitions, customer negotiation, or customer service.
• Valid driver's license (required to drive and move purchased vehicles)
• Tech Savvy - you're comfortable utilizing the Google Suite, high-volume phone/text platforms, and CRM tracking systems
• Reliable, organized, self-directed, and highly resilient with strong attention to detail
• High school diploma or equivalent required

Preferred Qualifications:

• Direct experience with automotive buying, sales, or vehicle appraisal
• Familiarity with Kelley Blue Book (KBB) or other professional vehicle valuation tools
• Bilingual English/Spanish language skills are a plus

All your information will be kept confidential according to EEO guidelines.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.