Medical Scribe Program Supervisor

Brevard Physician Associates PLLC

Melbourne, FL

Key Responsibilities

1. Team Supervision & Staffing

Supervise and support a team of medical scribes across assigned locations
Assist with recruiting, interviewing, hiring, and onboarding new scribes
Develop and manage staff schedules to ensure adequate coverage
Monitor attendance, productivity, and performance; address issues as needed

2. Training & Development

Train new scribes on clinical workflows, documentation standards, and EHR systems
Provide ongoing coaching, mentoring, and performance feedback
Ensure competency in medical terminology and specialty-specific documentation
Identify training gaps and implement improvement plans

3. Operational Oversight

Coordinate daily scribe assignments based on volume and provider needs
Optimize workflow efficiency and scribe utilization
Collaborate with leadership to improve documentation processes
Troubleshoot real-time operational issues

4. Documentation Quality & Compliance

Conduct routine chart audits to ensure accuracy and completeness
Ensure compliance with HIPAA and organizational policies
Address documentation errors and implement corrective actions
Maintain consistency in documentation standards across the team

5. Provider & Stakeholder Support

Serve as a primary point of contact for scribe services
Build strong relationships with leadership staff to enhance collaboration
Respond to feedback and implement workflow improvements

6. Reporting & Administrative Functions

Track and report key metrics (accuracy, staffing levels, turnover)
Assist with labor cost monitoring and staffing efficiency initiatives
Support payroll processes, timekeeping, and scheduling systems
Prepare reports for leadership on program performance

Qualifications

Education & Experience

Associate or Bachelor’s degree preferred (Healthcare Administration, Biology, or related field)
2–4 years of medical scribe experience
Prior leadership, lead, or supervisory experience preferred

Skills & Competencies

Strong knowledge of medical terminology and clinical workflows
Experience with EHR/EMR systems (e.g., Epic)
Leadership, coaching, and conflict resolution skills
Strong organizational and problem-solving abilities
Effective communication and interpersonal skills
Ability to manage multiple priorities in a fast-paced environment
In-person Scribe experience preferred

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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Vacancy posted 4 days ago

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