International Operations Trainer

Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver by moving the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey. Overview The International Operations Trainer will assist in the development and facilitation of our Corporate Operations Training Program. This role will train all operational teammates using a blend of live, instructor-led courses with supplemental e-learning content offerings. They will be dedicated to ensuring a positive work environment for all our global teammates, which includes providing a memorable onboarding experience complemented with ongoing engaging and innovative learning programs. Responsibilities Facilitate the live, instructor-led courses on a consistent and regular schedule each week (approx. 20 hours per week). Maintain proficient knowledge of AIT Operational Processes across all Products. Help to develop the live program curriculum, content, job aids & activities. Continuous improvement: researching best practices, learning & development tools & methods, and creative interactive activity ideas. Monitor and evaluate effectiveness of the Operational Onboarding Training Program through feedback and evaluation to continuously improve the learning experience. Suggest adjustments to improve. Act as mentor to participants in each training program, ensuring their success during the program and in the days/weeks/months afterwards. Manage and report on virtual trainings in the LMS, supplementing the live instructor-led trainings. Assist in assessing, communicating, and coordinating the new hire onboarding experience and provide feedback and suggestions to hiring managers for ongoing teammate onboarding and development. Cultivate and maintain relationships with teammates, subject matter experts and leaders across the organization. Assist training team with other AIT Training Initiatives, as needed. Performs other duties as assigned. Complies with all policies and standards. The wage range for this position is $73,660.00-$110,500.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience. Qualifications Education – High School Diploma (Required) and Bachelor’s Degree (Preferred) Experience – 5+ years International Freight Forwarding experience (Required) Knowledge, Skills, and Abilities Proficiency in CargoWise; CCO Certification or higher preferred Full professional proficiency in Spanish Experience training new employees a plus Strong written and verbal communication skills; comfortable speaking in front of a large group Ability to drive understanding using visual aids; recognize when a group or individual is lost and needs more attention Ability to describe complicated ideas to different audiences (with different learning styles) Patience working with new hires with different experience levels and learning abilities Proficient in Microsoft Office (Excel, Word, PowerPoint) and Outlook Analytical and process-minded; able to break down complex concepts into easily digestible steps Deadline-oriented, organized and able to prioritize multiple projects Excellent attendance Demonstrates a positive “can do” demeanor and gains energy from working with others CargoWise, CCO Certification or higher (Preferred) What AIT Can Offer You In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually. About AIT Worldwide AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at View phone number on click.appcast.io. #J-18808-Ljbffr Ait-Worldwide-Logistics