Call Center/Active Teller Representative
Home Bank
Call Center/Active Teller RepresentativeLevel Entry Position Type Full Time Job Shift Any Education Level High School Category BankingDuties & ResponsibilitiesThis position can be based out of any of our HOMEBANK locations!Ability to answer phones professionallyWorking knowledge and use of Call Center Operating Software;Ability to answer basic bookkeeping and loan inquiry calls without relaying messages to other employees or departments; Stop payments;Check Orders;Debit Card Restrictions;Ability to learn and discuss Account products; Consumer products;Business products;Interest Rates;Credit Card Information;Basic knowledge and understanding of Internet Banking/Mobile Banking Assisting Customer change passcode and login over the phone;Helping customer enroll in E-StatementsAbility to reset internet banking passcodesAssist customer in downloading mobile banking app, accessing accounts, using app.Other Duties as assignedRequirementsHigh school diplomaDetail orientedMulti-taskingExcellent communication skillsBe proficient with computer skills including Microsoft Word, Excel and Web based applications (data entry, email, etc.)
Vacancy posted 5 days ago
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