Outside Fiber Technician

About the Organization Deliver an exceptional experience. Make a real impact. Grow with us. At Greenlight Networks, we’re not just building a network—we’re building stronger, more connected communities. Founded in 2011, our company designs, builds, and operates a high‑speed fiber‑optic network delivering internet speeds up to 8 Gigabits per second to homes and small businesses. Today we serve more than 225,000 homes and nearly 10,000 businesses across New York, with continued expansion into Pennsylvania and Baltimore. Our mission is to connect our communities by delivering the best internet experience and providing our customers the freedom to work, play, and live without limits! Category: Outside Operations Job Type: Full‑Time/Part‑Time (Full‑Time) Location: Rochester Summary As our Outside Fiber Technician, you will be one of the initial points of contact for our customers, ensuring they experience a seamless installation process and that the highest level of customer experience is exceeded by providing an ultra‑high‑speed internet service. Key Responsibilities Cabling testing and documentation (all media types). Installation, maintenance, and troubleshooting of fiber‑optic systems and networks. Working with optical fiber, including performing all cable pulling, suspension, fiber terminating, and testing in accordance with the National Electrical Code (NEC) and other local regulations. Working as part of a collaborative team to ensure premiere service to our business and residential customers. Helping with other business‑related duties as assigned. Experience and Skills 1+ years of installation experience required. High School Diploma or GED preferred; college or technical/vocational school a plus. This role requires the operation of a company vehicle. A valid driver's license, acceptable driving record, and the ability to maintain insurability under the company's auto policy are essential. Ability to properly use all tools and equipment necessary to perform assigned tasks—including drills, cable cutters, splicers, hammer drill. Excellent teamwork ability and customer service skills. Basic understanding of fiber optics cabling and splicing. Basic computer and home networking skills; basic electronic audio/video knowledge is helpful. A high standard of work ethics with an ability to perform all work in a neat and quality manner. Ability to adhere to safety guidelines and requirements including wearing all forms of PPE. Ability to work in adverse conditions including all weather conditions. Must have great work ethic and be trainable. Work aloft and in close spaces up to 30 ft in ladder, or hand‑climb utility poles using gaffs; work in manholes. Must be able to stoop, kneel or crouch for long periods of time. Must be able to lift 50 pounds and carry 25 pounds consistently. Willingness to work flexible schedules including weekends, holidays, evenings, and overtime as required. Ability to read a print and follow color‑coordinated routings. Compensation The hourly pay range for this position is between $22.00 and $27.00. The actual salary may be influenced by a variety of factors such as training, transferable skills, work experience, education, business needs, market demands, and work location. Base pay is subject to change and may be modified in the future. More information about benefits, which include health, welfare, and retirement, is available at Equal Opportunity Employer Greenlight Networks is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to providing a work environment free of discrimination, harassment, and a workplace that respects diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, with no regard to race, color, religion or belief, sex, national origin, disability status, veteran status, domestic violence victim status, or any other characteristic protected by laws or regulations in the locations we operate. Greenlight Networks encourages applicants of all ages. This position is currently accepting applications. #J-18808-Ljbffr