Valet Full Time- JW Marriott Marco Island

Description

Join the AAA Parking family and work as a Valet ! Make extra money meet new people and provide exceptional service as the first and last point of contact for our guests. We seek individuals with a warm attitude polished appearance and a commitment to excellence to ensure a seamless and memorable guest experience.

Key Responsibilities:

1. Guest Interaction:

• Greet and welcome all guests in a proper manner.
• Explain prices and the car retrieval procedure clearly to guests.
• Open hotel doors for guests and assist with luggage.
• Offer information about the services and facilities of the hotel points of interest and entertainment attractions.
• Assist guests with special needs or disabilities.

2. Vehicle Handling:

• Fill out valet ticket properly and conduct vehicle damage check
• Retrieve and park vehicles for guests quickly and efficiently.
• Maintain keys in an organized and secure manner.

3. Appearance and Presentation:

• Maintain a clean professional and well-groomed appearance at all times adhering to AAA Parkings uniform and appearance standards.
• Ensure the valet area is clean organized and inviting.

4. Team Collaboration:

• Work closely with the hotel staff to ensure smooth guest arrivals and departures.
• Communicate effectively with colleagues to coordinate valet operations.
• Support team members during busy periods or special events.

5. Safety and Security:

• Follow all safety protocols and guidelines to ensure the security of guests and their vehicles.
• Report any accidents injuries or incidents to the supervisor immediately.
• Perform routine inspections of the valet area and equipment.

6. Maintain The AAAs of Service:

• Attitude: A positive can-do attitude with a passion for providing exceptional service.
• Appearance: Impeccable grooming and a professional appearance reflecting the high standards of our clients and AAA Parking.
• Assistance: A genuine desire to assist guests going above and beyond to exceed their expectations.

• Must be at least 18 years old.
• Valid drivers license with a clean driving record.
• Excellent communication and interpersonal skills.
• Basic English reading writing and communication skills.
• Strong attention to detail and ability to handle stressful situations with poise.
• Ability to stand 100% of the shift and meet physical requirements (lift/push/pull up to 20 pounds carry up to 10 pounds).
• Flexible schedule based on business needs.
• Successfully pass a background and driving record check.
• Previous experience in hospitality or high-end customer service role preferred.