Lead Rental Operations

Lead Rental Operations Job Summary: The Rental Lead manages the overall day-to-day operation of all Ski/Snowboard rentals. This position is responsible for merchandising, financial management, sales staff supervision and overall store management. Oversees hiring, training, coaching, and scheduling of store personnel. Responsible for sales generation and growth, inventory control, controllable expenses, cash management, merchandising, loss prevention and store appearance. Job Specifications: Starting Wage: $23.00/hr - $29.22/hr Employment Type: Winter Seasonal 2026/2027 Shift Type: Full Time and Part Time hours available Minimum Age: At least 18 years of age Housing Availability: Yes Job Responsibilities: Oversee all aspects of all retail/rental operations. Manage through uncertainty and change positively. Lead a team of up to 50 frontline staff and a leadership team of 5-6. Provide an essential part of our guests’ lifetime experience by maintaining a strong culture of guest service. Day-to-day tasks include: Providing consistent and direct feedback, coaching and guidance to team members. Driving professional development in yourself as well as others. Designing, executing, and tracking training plans for associates starting with their first day. Ensuring department and staff have all necessary supplies. Meeting with other departments and committees to ensure departmental alignment with initiatives. Creating operational plans for special events, groups, and holidays. Identifying sales opportunities and creating plans accordingly. Administrative duties. Managing retail inventory, rental inventory, and supplies with cost management in mind. Hiring staff and processing payroll through a digital platform. Job Requirements: Minimum 2 years of leadership experience – required. 2 years in retail/rental experience – preferred. 2 years of resort experience in a management role. Knowledge and passion for snowsports. Bachelor’s Degree – preferred. Employee Benefits: Ski/Mountain Perks: Free passes for employees, discounted lift tickets for friends and family, and free ski lessons. Additional employee discounts on lodging, food, gear, and mountain shuttles. 401(k) Retirement Plan. Employee Assistance Program. Excellent training and professional development. Referral Program. Nearest Major Market: Sacramento Nearest Secondary Market: Elk Grove Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. #J-18808-Ljbffr Vail Resorts