Rural Health Performance and Transformation Manager

Our Deloitte Strategy & Transactions team helps guide clients through their most critical moments and transformational initiatives. From strategy to execution, this team delivers integrated, end-to-end support and advisory services covering valuation modeling, cost optimization, restructuring, government operations modernization, business design and transformation, infrastructure and real estate, mergers and acquisitions (M&A), and sustainability. Work alongside clients every step of the way, helping them navigate new challenges, avoid financial pitfalls, and provide practical solutions at every stage of their journey, before, during, and after major transformational projects or transactions.

Work you'll do

As a Manager, Strategy, Growth, and Transformation on the Operations Transformation team, you will:

Lead data analysis, performance reporting, evaluation, and program implementation activities for state healthcare clients and other healthcare organizations. This role serves as a key link between healthcare policy, program requirements, data, and operations, helping clients translate complex information into actionable insights and effectively implement and monitor healthcare transformation initiatives.

The ideal candidate brings experience supporting state or federal healthcare programs, performance reporting and evaluation, policy implementation, and data-informed program management, with the ability to work across policy, operational, and analytical teams. Experience with Medicaid, Medicare, CMS initiatives, rural health, or other publicly funded healthcare programs is particularly relevant.

Role responsibilities include:

•Lead and oversee the use of healthcare program, provider, population, utilization, quality, access, and performance data to identify trends, gaps, risks, and opportunities for improvement

•Design and support program performance measurement and reporting, including development of key performance indicators (KPIs), measures, dashboards, and reporting frameworks that enable state and program leaders to monitor implementation and outcomes

•Support state and healthcare clients in interpreting and operationalizing federal and state program requirements, including requirements associated with CMS programs, funding initiatives, performance measures, and reporting

•Evaluate program implementation and performance, synthesizing quantitative and qualitative information to assess progress, identify barriers, and recommend corrective actions or program improvements

•Translate complex analytical findings and policy requirements into clear, actionable recommendations for program leaders, policymakers, and healthcare stakeholders

•Support the development and implementation of program policies, operating processes, governance structures, and performance management approaches

•Analyze healthcare utilization, access, service delivery, provider capacity, and population-level trends to inform program strategy and targeting of interventions

•Work with clients and subject matter specialists to define data requirements, reporting processes, measures, and evaluation approaches

•Manage day-to-day delivery of healthcare analytics, performance reporting, evaluation, and program implementation workstreams, overseeing supporting team members

•Collaborate with project leadership to develop client recommendations, implementation plans, executive-level presentations, and program reporting

•Identify and address data quality, availability, and methodological limitations that could affect program reporting, evaluation, or decision-making

•Coordinate across program, policy, operational, financial, clinical, and data stakeholders to translate findings into implementable actions

A successful candidate would possess these skills:

•Ability to work independently and collaborate as part of a multidisciplinary team

•Effective written and verbal communication skills, including an ability to communicate analytical findings to executive and non-technical audiences

•Meticulous attention to detail and quality of work product

•Ability to build and sustain professional relationships with government, healthcare, and program stakeholders

•Ability to lead projects or complex workstreams involving data, policy, operations, and implementation

•Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment

•Strong interpersonal skills and professional demeanor

•Ability to meet deadlines and manage competing priorities

•Ability to provide clear guidance to analysts and other project team members

•Ability to move between data analysis and strategic problem-solving, connecting analytical findings to policy and operational decisions

The team

Deloitte's Government & Public Services (GPS) practice, our people, ideas, technology and outcomes, is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Operations Transformation offering provides NextGen core operational solutions and operating models, business-led technology support, and process optimization services, maximizing value to our government clients' missions.

Qualifications

Required:

• Bachelor's degree in Health Administration, Public Health, Public Policy, Health Policy, Economics, Business, Data Analytics, or a related field
• 7+ years of experience in healthcare program implementation, health policy, healthcare analytics, program evaluation, performance management, healthcare operations, or a related field
• Demonstrated experience using healthcare data, performance measures, policy requirements, and program information to develop insights, recommendations, and programmatic action
• Experience supporting performance measurement, program reporting, monitoring and evaluation, or data-driven program management
• Experience working with Medicaid, Medicare, CMS programs, state healthcare initiatives, healthcare delivery organizations,
• Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

• Experience supporting state Medicaid agencies, state health departments, CMS, CMS-funded initiatives, or other government healthcare programs
• Experience with healthcare program evaluation, monitoring, performance improvement, or implementation
• Experience developing or managing KPIs, performance measures, dashboards, program reporting, or evaluation frameworks
• Experience with rural health, population health, health system transformation, access to care, or healthcare delivery improvement initiatives
• Familiarity with CMS and state healthcare reporting requirements, quality measures, performance measures, or program monitoring approaches
• Experience working with healthcare data and reporting, including provider, claims, encounter, utilization, quality, demographic, geographic, program performance, or other healthcare information
• Advanced degree (MPH, MHA, MPP, MBA, or related field) preferred
• Experience managing analysts or multidisciplinary delivery teams
• Experience with data visualization and reporting tools such as Power BI or Tableau
• Familiarity with analytical tools such as Excel, SQL, SAS, R, Python, or comparable tools is a plus

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $128,000 to $252,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.