Front Desk Coordinator

Position Overview Front Desk Coordinator I – Greeting patients, handling administrative duties, coordinating appointments, and supporting clinic operations at Brown Orthodontics (or your local brand). Responsibilities Greet and receive customers, determine nature of visit, and notify appropriate team members. Perform varied administrative duties such as answering, screening, and routing incoming calls, taking messages as needed. Check‑in patients, collect general information on their first visit, and verify insurance coverage. Notify clinicians of patient arrival and readiness. Schedule appointments for returning patients and make changes to the schedule as necessary. Print or reprint appointment reminders and school/work excuses. Coordinate payment arrangements or resolve account issues. Receive, store, and deliver shipments and mail. Takes payments and posts them to patient accounts. Update charts and patient information. Drive internal marketing initiatives and foster participation from all staff. Qualifications High School Diploma or equivalent required. One (1) year of administrative experience preferred. Ability to communicate effectively verbally and in writing. Ability to listen and understand information verbally and in writing. Bilingual language skills are a plus but not required. Compensation & Benefits Pay Range: $17.25 – $21.20 per hour. Competitive salary Medical, dental, vision, and life insurance Short- and long-term disability coverage 401(k) plan 2 weeks paid time off in the first year + paid holidays Discounts on braces and clear aligners for you and your family members #J-18808-Ljbffr