FRONT DESK GREETER

Greet guests with a warm smile and friendly demeanor as they enter the establishment. Provide information about our services, amenities, and upcoming events to guests in person and over the phone. Assist guests with check-in and check-out procedures, ensuring a seamless and efficient experience. Manage guest inquiries, requests, and concerns promptly and professionally, escalating issues as needed. Maintain a clean and organized front desk area, including managing reservations, appointments, and administrative tasks. Coordinate with other team members to ensure smooth operations and exceptional guest satisfaction. Uphold company policies and procedures, including safety and security protocols, to ensure a positive guest experience. #J-18808-Ljbffr