Desktop Support Technician
firstPRO, Inc
1 day ago Be among the first 25 applicants
firstPRO is now accepting resumes for a Desktop Support Technician in Boston, MA. This is a contract to hire role and onsite.
The primary goal of the Desktop Support Technician is to provide technical support to users of PCs and related end-user technologies through the company’s ticketing system as well as in-person support. The candidate facilitates the Desktop Support team to identify, resolve, and prevent the reoccurrence of problems. The ideal candidate must be articulate, possess strong technical troubleshooting abilities, demonstrates ownership and information retention abilities, and the ability to work independently, quickly and effectively to solve technical problems with hardware/software. In addition, the candidate provides an exemplary “white glove” level of customer service to internal clients.
Some of the day-to-day responsibilities of this role include:
- Assist users with technical issues related to peripheral devices (docking station, keyboard, mouse, monitors, laptop, etc.) including hardware replacement
- Monitor and respond to helpdesk tickets
- Perform the employee onboarding processes including training end users, imaging laptops, and deploying hardware
- Assist in the use of enterprise imaging, software deployment tools, and data migration for end user computing needs
- Manage support calls for printer break/fix services
- Support and distribute company-owned mobile devices
- Communicate and coordinate regularly with Director of IT Infrastructure and Operations, as well as the Manager of Helpdesk
- Participate in on-call rotation for emergency support phone queue
- Assist in supporting the company\u2019s security posture
- Work with IT teams to acquire service level performance metrics for all desktop system and related infrastructure elements
The Candidate
- BSc in IS, CS, or equivalent experience; will consider experience in lieu of a degree; A+, MCP or other equivalent certification is a plus
- Minimum five (5) years of experience in a desktop support and end-user support role
- Desktop and hardware configurations, including Thunderbolt docking solutions
- LAN-based imaging
- Support end user VPN connectivity issues
Seniority level
- Mid-Senior level
Employment type
- Contract
Job function
- Information Technology
Industries
- Staffing and Recruiting
Referrals increase your chances of interviewing at firstPRO, Inc by 2x
Get notified about new Desktop Support Technician jobs in Boston, MA .
Service Desk Specialist / IT Support Specialist
Framingham, MA $55,000.00-$60,000.00 19 hours ago
Somerville, MA $75,000.00-$85,000.00 1 day ago
Waltham, MA $63,000.00-$70,000.00 4 days ago
Waltham, MA $70,000.00-$100,000.00 6 days ago
Norwood, MA $71,000.00-$76,000.00 1 week ago
Desktop Support in Andover, Massachusetts
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Desktop Support Technician in Boston, MA vacancy
$55k
...DESKTOP SUPPORT TECHNICIAN Department: GENERAL Employment Type: Full Time Location: BOSTON, MA Reporting To: IT MANAGER Compensation: $55,000 / year Description We are seeking a motivated Desktop Support Technician to work full-time in-...SuggestedFull timeWork at officeWeekend workCi Design
Boston, MA13 hours ago$30 - $31 per hour
...Immediate need for a talented Desktop Support Technician II . This is a 06+ months contract opportunity with long-term potential and is located in Boston, MA (Onsite) . Please review the job description below and contact me ASAP if you are interested. Job ID: 2...SuggestedContract workWork at officeLocal areaImmediate startRemote workShift workPyramid Consulting
Boston, MA3 days ago- ...Technology, or related field. ~1–3 years of experience in desktop or IT support roles. Technical Skills: Strong knowledge of... ...Tekgence Inc by 2x Get notified about new Desktop Support Technician jobs in Boston, MA . Service Desk Specialist / IT Support...SuggestedContract workWork at officeImmediate startRemote work
Tekgence Inc
Boston, MA17 hours ago - MAK Technologies, Inc. is seeking a Desktop IT Support Technician to provide day-to-day technical support to employees. You will install, configure, maintain, and troubleshoot computer hardware, software, and basic network connectivity. As the first point of contact, you...Suggested
- The Desktop IT Support Technician is responsible for providing day-to-day technical support to employees by installing, configuring, maintaining, and troubleshooting computer hardware, software, peripherals, and basic network connectivity. This role ensures users have reliable...SuggestedWork at officeRemote work
- A leading IT staffing company in the US is looking for a Desktop Support Representative for onsite support in North Quincy, MA. Candidates must have solid deskside support experience and the ability to diagnose complex Microsoft OS issues. Strong verbal and written communication...Contract work
- Desktop Support Technician II Boston, MA 021308 3 months assignment (Temp to Perm) Work Schedule 8 am - 5 pm Monday through Friday. Occasional after-hours support, maintenance activities, project work, and emergency response may be required. Job Description An experienced...Permanent employmentTemporary workWork at officeLocal areaRemote workMonday to Friday
- ...A staffing firm is seeking a Desktop Support Technician in Boston, MA. This contract role requires strong technical troubleshooting abilities and customer service skills. Responsibilities include assisting users with hardware issues, monitoring helpdesk tickets, and managing...Contract work
firstPRO, Inc
Boston, MA1 day ago - A leading technology services firm is seeking a Dynamic PC Support professional in Needham, MA. This role involves troubleshooting desktops and laptops, interacting with clients for technical support, and maintaining customer service standards. The ideal candidate will...Worldwide
- ...cybersecurity, and business restructuring.Ropes & Gray is an equal opportunity employer. Overview The Senior Desktop Engineer is responsible for managing and supporting desktop systems and infrastructure within the firm. This role requires a strong technical background and...
$120k - $310k
Job OverviewArrowstreet Capital is seeking a Senior Desktop Engineer to help design, support, and modernize the firm's end-user computing environment. Technology is a core part of the Arrowstreet Capital’s success, supporting a highly collaborative, secure, and innovation...Full timeLocal areaWorldwide$65k - $85k
...execution venues, and reliable IT infrastructure and technical support—all designed to be customized and scaled to serve any business... ...engineers. We are currently looking for a motivated and talented Desktop Support Engineer to join our HQ office. oneZero is proud to...Work at officeRemote workoneZero Financial Systems
Somerville, MA15 days ago- Our mission: Axtria is building the pharmaceutical industry's largest Forward Deployment Engineering workforce — 1,000 certified FDEs embedded across the world's leading pharma and life sciences organizations. We are hiring across multiple levels. If you have 10 or more...
$50k - $70k
...compensation and benefits, a healthy work-life balance, and an environment that fosters diversity and inclusion. Summary The Desktop Support Technician is a part of the Bank’s Information Technology Department and is responsible for the Bank’s technology support,...Temporary workWork at officeLocal area2 days per week$50k - $75k
Desktop Support Technician We're looking for a well-rounded Desktop Support Technician to join our on-site team in Wakefield. This isn't a "restart it and elevate" position - we need someone comfortable working across desktop support, Windows administration, networking...Full time$120k - $150k
...profiles, compliance policies, and baselines Support onboarding/offboarding automation and... ...loan assistance Get notified about new Desktop Engineer jobs in Boston, MA . Boston, MA... ...Hiring - Mac & Windows Desktop Support Technician Danvers, MA $105,000.00-$120,000.00 4 weeks...Full timeImmediate startFranklin Fitch
Boston, MA4 days ago$82.3k - $220k
...necessary for true innovation. For more information about Draper, visit .Job Description Summary:The Classified Systems Administrator II supports the day-to-day activities of users, performs system maintenance and upkeep of Information Technology systems, and develops,...Full timeLocal area- ...or equivalent experience • Minimum of five years’ experience supporting the following is preferred: - Server OS: Microsoft Windows 200... ...and 2012R2 - Messaging: Exchange 2010, BES, and ProofPoint - Desktop OS: Windows XP and Windows 7 - Backup: Symantec Backup Exec 11...
- ...Administrator is to maintain the health of the production financial systems. Responsibilities Day-to-day administration and support of the Firm’s accounting system (Elite 3E), time entry, and other related systems in production and multiple pre-production environments...Work experience placement
- Dormont Manufacturing Co in Boston seeks a Desktop/Workstation Design Engineer responsible for designing and implementing desktop OS images and deployment strategies. Ideal candidates must have experience with Windows OS upgrades and enterprise-level software deployment...
$68.9k - $131.1k
...customer success. We create leading-edge technology solutions to prevent security threats, secure the integrity of our systems and support IT infrastructures around the world.Principal System Administrator based in Marlborough, MA, internally known as Principal Analyst,...Full timeTemporary workWork experience placementWork at officeRemote workRelocation packageFlexible hours$86.8k - $165.2k
...customer success. We create leading-edge technology solutions to prevent security threats, secure the integrity of our systems and support IT infrastructures around the world.Principal System Administrator based in Marlborough, MA, internally known as Principal Specialist...Temporary workWork experience placementWork at officeRemote workRelocation packageFlexible hours$70.95k - $83.37k
...Position Summary PMA Consultants is seeking a skilled, proactive, and client-focused Junior Systems Administrator to support Project Controls for capital programs through the administration, optimization, and continuous improvement of project management information systems...Full timeFor contractorsWork at officeWork from home$110k - $135k
...leadership to recommend and implement scalable, secure solutions that support business operations.Additionally, this role supports emerging... ...including Entra ID (Azure AD), Virtual Machines, Azure Virtual Desktop, and security/compliance toolsHands-on experience with AWS core...Flexible hours$80k - $128k
...systems and the services running on them. We are looking for a System Administrator with a strong background in on premise E-Mail system support. They should have extensive experience supporting Microsoft Exchange E-Mail servers, Proofpoint E-Mail security appliances and be...Full timeContract workWork at officeLocal areaShift work3 days per week$115k - $130k
...expertise in order to assure technical competency and communicate to team members regarding significant issues and relevant changes Support underwriters and actuaries during the renewal process, communicating with and supporting underwriting and other functional groups...Full timeWork at officeWorldwideFlexible hours$76k - $107.5k
...Job Description Summary: The Senior Legal Support Analyst (LSA) makes consistent contributions to the mentoring, training, and professional development of Legal Support Analysts (LSAs). Under general supervision and according to established policies and procedures, they...Full timeTemporary workFor contractorsWork experience placementMonday to FridayFlexible hours1 day per week$89k - $121.4k
...Solutions Architect Associate, Azure Administrator (AZ-104) or Google Cloud Associate Cloud Engineer Preferred QualificationsExperience supporting FinOps or cloud cost management practices across AWS, Azure, and/or GCP environments.Familiarity with cloud billing exports,...Full timeTemporary workApprenticeshipLive inWork at officeRemote workHome office- ...Technology Cooperative, LLC (CTC). CTC is looking for an experienced Technical Analyst for Epic projects and additional technical support. Reporting to the Technical Manager, the Technical Analyst will be responsible for delivering excellent customer service while resolving...Work at office
$83.5k - $117k
Job DescriptionSenior Desktop Support AnalystThe Senior Desktop Support Analyst supports the IT team by providing tier 2/3 support in managing, maintaining, and securing an organization's endpoints, such as laptops, desktops, and mobile devices. This includes device management...Work at officeRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop Support Technician. Be the first to apply!
Related searches
- desktop deployment technician Boston, MA
- desktop engineer Boston, MA
- desktop support engineer Boston, MA
- desktop support technician Boston, MA
- IT desktop support engineer Boston, MA
- IT desktop support Boston, MA
- desktop support Boston, MA
- desktop support team lead Boston, MA
- desktop support analyst Boston, MA
- peer support Boston, MA