Receptionist

Winrock Automotive Group Receptionist Opportunity

If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities. Winrock Automotive Group is a family owned business dedicated to our employees' success and growth. With six locations in the Natural State (Arkansas), opportunities abound!

Position Summary

The receptionist will be responsible for answering incoming calls, directing calls to appropriate personnel, greeting on-site guests, and directing them to appropriate personnel and/or departments. Oversee and maintain a clean environment for the snack area, while ensuring and providing exceptional customer interaction.

Essential Duties

• Welcome on-site guests in a professional-positive manner, determine nature of business, and direct guest to appropriate personnel
• Answer incoming phone calls; determine purpose of caller, and forward calls to appropriate personnel or department.
• Answer questions about organization and provide callers with address, directions, and other information requested in accordance with dealership standards
• Transfer callers to direct voice mailboxes if appropriate person is unavailable
• Take and relay messages, as needed
• Keep the snack area clean, neat, and restocked at all times
• Receive, sort, and distribute incoming mail
• Maintain and oversee the list of personnel and department extensions
• Keep the extension list current and updated.
• Provide general administrative and clerical support, as instructed
• Perform other job-related duties and responsibilities as may be assigned from time to time

Additional Responsibilities

• Maintain professional appearance in accordance with employee handbook
• Maintain a clean and professional work environment
• Expected to arrive to work on time and work required schedule
• Follow instructions from supervisor
• Interact effectively with co-workers
• Receive feedback from supervisor in a positive manner

Qualifications

• Work experience within the related duties assigned; dealership experience preferred
• Demonstrates knowledge of duties assigned
• Excellent listening/communication skills
• Demonstrated ability to handle multiple phone lines and clerical tasks simultaneously
• Customer focus and self-motivated with time management and organizational skills

Education

High school diploma or equivalent.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The employee is regularly required to sit, stand, and walk. Occasionally required to climb; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is rarely expected to travel, however the normal day-to-day operations will be conducted in a professional office dealership setting. The noise level in the work environment is usually moderate.

Pre-Employment Screening

Motor vehicle record, drug screen, and background checks required.

What We Offer

• Medical, Dental and Life Insurance
• Vision Insurance
• Short term and long-term disability
• 401K
• Paid time off
• Closed on Sundays!

The company reserves the right to review and change responsibilities, job duties, and/or skills at any time, with or without notice. This job description is not intended to maintain a complete list of all responsibilities, duties, and/or skills required for this particular job. Your employment is "At Will", which means you may be terminated at any time and for any reason, with or without advance notice. Employees are also free to quit at any time. Therefore, this job description is not a contract of employment. The company is an equal opportunity employer. It is our policy to provide equal employment opportunity (EEO) to all qualified persons regardless of race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state, and local laws.