QA Statewide Reporting Specialist

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

QA STATEWIDE REPORTING SPECIALIST

Job Location: Division of Developmental Disabilities (DDD) 400 North Central Avenue, Phoenix, Arizona 85012 Posting Details: Salary: $31,039.42 - $44,039.42 Grade: 18 Closing Date: 11/01/2026 Job Summary: Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Statewide Reporting Specialist. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor. Job Duties: Responsibility as the primary staff entering incident reports into the Incident Management System (IMS) and/or the Arizona Health Care Cost Containment System (AHCCCS) , and ensures the initial information entered is accurate as reported, and provides consistency in information within the region. Researches each incident report in order to ensure member, vendor and internal distribution information is correct. Conducts investigations within established time lines involving Division members while demonstrating the ability to remain objective, maintain confidentiality, have expertise regarding the particular situation and have no conflict involving the situation Reviews the Qualified Vendor/Service Provider's incident reports, as well as reviews other records maintained in the provision of services. Provides technical assistance to Qualified Vendors/Service Providers and Support Coordinators in relation to Incidents. Willing to work weekends, holidays, and overtime, when necessary. Knowledge, Skills & Abilities (KSAs): Knowledge in: Human Dynamics and organizational systems Routine letter and memo composition Investigation and fact finding methods Skills In: Effective Interviewing Working with material of a technical and/or confident nature Dealing with the public using appropriate tact and resourcefulness Ability to: Write, summarize and produce difficult and complex reports concisely Prioritize and meet time lines Learn, interpret and apply Division programs, policies and procedures Selective Preference(s): One (1) year of experience working with individuals with developmental disabilities or a vulnerable population. Experience utilizing various compute programs (e.g., Word, Excel, Database systems, etc.) is highly desirable. Pre-Employment Requirements: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11). Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency’s ability to reasonably accommodate any restrictions. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: Affordable medical, dental, life, and short-term disability insurance plans Participation in the Arizona State Retirement System (ASRS) and long-term disability plans 10 paid holidays per year Paid vacation and sick time Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Deferred compensation plan Wellness plans Tuition Reimbursement Stipend Opportunities Infant at Work Program Rideshare and Public Transit Subsidy Career Advancement & Employee Development Opportunities Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates. Contact Us: Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Brenda Simpson at View phone number on click.appcast.io or by View email address on click.appcast.io. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. #J-18808-Ljbffr State of Arizona