Program Manager

Program Manager

The Program Manager provides operational oversight of direct care staff and assists in the coordination of residential and/or community services for individuals with traumatic brain injuries and neurological conditions. This position partners closely with leadership to support staffing, training, compliance, scheduling, and quality outcomes.

$65,000 - $95,000 annually

Supervise and support direct care staff operations

Assist with scheduling and staffing coordination to ensure appropriate coverage

Conduct routine staff coaching, training, and performance monitoring

Support onboarding and orientation of new employees

Ensure compliance with company policies, state regulations, and program standards

Monitor documentation completion and operational workflows

Assist with incident follow-up, corrective actions, and service quality improvement

Promote a culture of accountability, professionalism, and person-centered care

Collaborate with nursing, therapy, HR, and executive leadership teams

Participate in audits, inspections, and operational reviews

Address employee concerns and assist with conflict resolution

Maintain a safe and supportive environment for persons served and staff

Support continuous improvement initiatives and operational standardization

Perform other duties as assigned

Bachelor's degree preferred; equivalent experience considered

Minimum of 2 years of leadership or supervisory experience

Must have ABI experience.

Experience in healthcare, behavioral health, rehabilitation, residential services, or human services preferred

Strong communication, leadership, and organizational skills

Ability to manage multiple priorities in a fast-paced environment

Knowledge of staffing coordination and employee supervision

Proficient in Microsoft Office and electronic systems

Valid driver's license and acceptable driving record required

Ability to sit, stand, walk, bend, reach, and lift up to 50 pounds as needed

Ability to travel between program locations as necessary

May have exposure to biohazardous materials and healthcare environments

Ability to safely operate a motor vehicle

Medical, dental, and vision insurance

Paid time off and floating holidays

401(k)

Professional development opportunities

NeuLife Rehabilitation is an equal opportunity employer committed to creating an inclusive and supportive workplace.