Embroidery Operator

Job Description

Job Description

Embroider (Entry Level)

Reports To : Lead Embroider / Production Manager

Schedule: Monday–Thursday, 7:00 AM–5:30 PM (1⁄2hour unpaid lunch, two paid 15minute breaks)

Position Summary

The Embroider supports the embroidery department by running embroidery machines, preparing garments, and completing jobs across a wide range of apparel and headwear. This role is ideal for an entry-level embroiderer with some hands-on experience who can follow established production workflows, work independently, and maintain a high standard of quality. The Embroider ensures all work is completed accurately, efficiently, and according to the specifications listed on each work order.

This position requires strong attention to detail, the ability to manage a daily production schedule, and comfort using a computer to close out orders. The Embroider is also responsible for boxing completed jobs and delivering them to the shipping department.

Key Responsibilities

Embroidery Production

• Operate embroidery machines to produce high-quality decoration on a variety of garments, including:
• Tshirts, hoodies, jackets, zip-ups, polos, and specialty apparel. Headwear including beanies, baseball caps, and visors.
• Read, interpret, and follow work orders with accuracy and consistency
• Load correct thread colors, hoop garments properly, and monitor machine performance
• Inspect sew-outs and finished pieces for quality, alignment, and stitch accuracy
• Maintain a clean, organized workstation and follow all production floor safety standards
• Workflow & Order Management
• Work independently to complete tasks according to the daily production schedule
• Communicate proactively with the Lead Embroider or Production Manager if issues arise
• Close out completed orders in the production system with accuracy
• Box and label finished jobs and deliver them to the shipping department

Quality & Efficiency

• Maintain a high standard of craftsmanship and consistency across all items
• Identify and correct minor issues such as thread breaks, tension problems, or misalignment
• Meet or exceed daily production expectations while maintaining quality

Qualifications

• Some embroidery experience required (commercial or hobby-level acceptable)
• Ability to read and understand work orders and production notes
• Basic computer skills and comfort closing out jobs in a production system
• Strong attention to detail and commitment to producing quality work
• Ability to work independently and stay on schedule
• Physical Requirements
• Ability to stand for a full 10-hour production shift
• Ability to lift and carry up to 50 lbs repeatedly throughout the day
• Ability to move boxes, garments, and materials as needed
• Work Environment
• Fast-paced, deadline-driven production floor
• Requires consistent focus, organization, and adherence to safety procedures
• Collaborative environment with cross-department interaction

Successful Characteristics & Attributes

• Strong attention to detail and commitment to producing consistent, high-quality work
• Reliable, punctual, and able to maintain focus throughout a full production shift
• Coachable, open to feedback, and willing to learn new techniques and processes
• Organized and able to keep a clean, efficient workstation
• Selfmotivated with the ability to work independently and stay on schedule
• Calm under pressure and able to adapt when priorities shift
• Good communication skills and willingness to ask questions when clarification is needed
• Positive attitude and collaborative mindset when interacting with the production team

KPI – Embroider

1. Garment hooping and machine setup accuracy ≥ 98% of items hooped and set up correctly with no rework required
2. Stitch quality and alignment ≥ 95% of items pass firstrun quality check with no defects
3. Workflow & Order Management
4. Ontime completion of assigned daily schedule ≥ 90% of jobs completed within scheduled production window
5. Accuracy closing out orders in the system 100% of completed jobs closed out correctly with no missing data
6. Error rate (thread breaks, misalignment, wrong colors, etc.) ≤ 3% of total items produced
7. Rework volume ≤ 2% of items requiring rerun due to operator error
8. Physical & Workflow Support
9. Boxing and delivery to shipping 100% of jobs boxed, labeled, and delivered sameday upon completion
10. Workstation organization and readiness
11. Workstation meets cleanliness and organization standards at every shift end (daily pass)