Restaurant Host/Hostess

Restaurant Host/Hostess

Be part of the team at Merkin Vineyards Hilltop Winery located in Old Town Cottonwood. Our restaurant and tasting rooms are well-known and well-established and we look forward to adding talented, dedicated, and energized people to our existing team!

Merkin Vineyards Hilltop Winery & Trattoria features a full menu of freshly made breads, pastas, entrees, salads and wood-oven pizzas, along with finely crafted Arizona wines, select beers and cocktails. Also onsite is the greenhouse and bottle shop and retail space. The Host/Hostess is responsible for welcoming and engaging guests, and ensuring that they are seated. Their duties include maintaining a well-stocked and organized retail area, maintaining a waitlist of patrons during busy meal service, passing out menus, accepting phone calls, completing accurate money transactions and accuracy of the cash register.

Experience: Two years or more of experience as hostess in the food and beverage industry is preferred.

Compensation: $15.15-16.00 per hour

Benefits: Medical, dental and vision insurance, employer paid life insurance, paid holidays (based on policy), paid vacation & sick leave, and paid parental leave.

Days/Hours: Somewhat flexible. 20 40 hours per week available

Essential Duties & Responsibilities:

• Experience hostessing or similar.
• Greets customers as they walk into the restaurant, helps with reservations, and guides them to their table.
• Adds guests to the Waitlist and gives them approximate wait time estimates.
• Provides guests with menus and answers any initial questions they may have.
• Optimizes seating at different tables to ensure an even workload for wait staff.
• Answers phones and schedules reservations with large parties.
• Cleans the store and ensure products are properly displayed before the store opens. Including, shelves, counters, and tables.
• Organizes merchandise on shelves and restocks them when they become empty.
• Recommends, selects, and helps locate or obtain merchandise based on customer needs and desires.
• Advises customers concerning particular products or services and answers questions regarding the store and its merchandise.
• Executes routine inventory counts and submits reports to the Store Manager.
• Completes other store administrative tasks as directed by the Store Manager.
• Upsells to customers through recommendations.
• Maintains knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Able to accurately handle payment transactions.
• Able to stand and walk for long periods of time, bending, lifting of 25 pounds.
• Performs other duties as assigned.

Merkin Vineyards an EEO/AA/Minority/Female/Disability/Veteran employer.