Senior Specialist, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Management

Overview:
• The North America Markets (NAM) Consumer Credit group is focused on profitably growing Mastercard's Consumer Credit business in the region by developing and enhancing consumer credit products and value propositions that address the needs of issuers and consumers. This group actively collaborates with a wide variety of internal Mastercard teams as well as external customers, partners and vendors.
• Our team vision is to build differentiated products with unique value propositions that meets the needs of our cardholders to grow the Consumer Credit business
• This role is responsible for consumer credit benefit and experience strategy - designing & managing new and enhanced product benefits and the digital first experience to support issuer card distribution that will bring competitiveness of our products.
Role:


Opportunity to join a face-paced product team to manage elements of Mastercard's consumer credit product line strategy. In this high profile & customer facing position, this role requires:

• Execute on strategic benefit partnerships to embed in issuer card programs that will increase cardholder spend & brand perception. Including
-Support development of benefit strategies aligned with product positioning and customer segments.
-Serve as day-to-day lead for benefits-project management, ensuring high-quality delivery.
-Evaluate benefit performance to recommend enhancements & to inform issuer GTM strategy & uplift to Customer
-Develop documentation, review user experience flows, create operational processes, and issuer or consumer-facing materials.
• Partner closely with Legal, Product, Data & Services and Account Managers to develop, manage and optimize benefits
• Continuously evaluate industry trends and new market players to ensure product positioning remains relevant & ability to derive insights to put into action
• Contribute to our product strategy by generating ideas that will enhance our product offering and create competitive advantage while extracting the most value


About You:
• High energy, proactive, creative and strategic thinker
• Product development and product management mindset
• Highly organized, meticulous attention to detail & experience executing multiple projects concurrently
• Strong analytical skills and comfort with data interpretation.
• Ability to independently partner across the organization and challenge the status quo
• Excellent verbal communication skills, with a demonstrated comfort presenting and influencing customers and internal colleagues
• Problem-solving skills to go deep on complex projects
• Comfortable in a fast-paced team environment
• Understanding of and interest in payment industry evaluating trends & competitive landscape

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact View email address on click.appcast.io and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges
New York City, New York: $125,000 - $212,000 USD