Retail Associate

About Spring Mountain Begin with a diamond in the rough, extend it, shape it, and polish it into one of the finest road courses in the world. Owners John Morris and Brad Rambo wanted a place where family, friends, and colleagues would enjoy time spent both on and off the track. Morris and Rambo purchased the facility in 2004, with a 2.2-mile track and two storage tents situated on 193 acres. Spring Mountain Motor Resort and Country Club is now the longest racetrack in North America and second-longest in the world at over 9-miles across its 933 acres. It is much more than a racetrack, it is the ultimate driver’s paradise, where anyone can enjoy the wonder of motorsports just outside the neon of Las Vegas. Whether guests visit the facility as members or as driving students associated with our OEM sponsored programs, we strive for their customer experience to be second to none. As Spring Mountain continues to expand, finding employees who believe in our vision is imperative. It is through a dedicated team effort that we have achieved success and continue to grow. It is important that our employees share a passion for excellence and a commitment to our customers. Together, we strive to innovate, excel, and provide unparalleled experiences for our guests, ensuring that Spring Mountain remains at the forefront of the motorsports community. Job Description The Pro Shop Salesperson will have ongoing direct contact with customers in the Pro Shop and at other temporary locations. Pro Shop staff may assist Guest Services with student and guest lodging check-in. Key Responsibilities Greet and interact with customers. Consult with customers to understand their needs and preferences related to merchandise. Demonstrate and explain merchandise, selecting and suggesting options suitable for the customer’s needs. Answer customers’ questions about merchandise. Answer basic questions about property and refer to Guest Services for more information. Assist customers with purchase decisions. Retrieve merchandise from sales floor, stock and storage rooms, or other inventory locations. Collect and process payment using point of sale system. Process online sales and ship out in a timely manner. Process returns and exchanges. Maintain cleanliness in work areas including sales floor, stock and storage areas, personal workstations and exterior of the building. All other duties as assigned by Retail Manager. Required Skills & Abilities Excellent verbal communication skills. Excellent active listening skills. Excellent sales and customer service skills. Extensive knowledge of the merchandise sold. Ability to anticipate customer’s needs. Ability to recommend merchandise to customers. Ability to operate or quickly learn the store’s point‑of‑sale system. Works well under pressure and deadlines; ability to multitask. Requires a valid driver’s license and must have an acceptable risk determination from the company’s insurance provider. Experience & Education Needed At least one year of relevant education and experience is required. All job offers are subject to acceptable reports for: Driver’s license history Criminal background checks. General Physical Requirements & Work Environment Crouching: Bending the body downward and forward by bending leg and spine. Hearing: Perceiving the nature of sounds at normal speaking levels. Ability to receive detailed information through oral communication and understand its meaning. Kneeling: Bending legs at the knee to come to a rest on the knee or knees. Lifting: Raising objects of 25 lbs. throughout the days and up to 50 lbs. occasionally from a lower to higher position or moving objects horizontally from position‑to‑position. This factor is important if it occurs to a considerable degree and requires substantial use of the upper extremities and back muscles. Occasional lifting overhead is needed. Pulling: Using upper extremities to exert force to draw, drag, haul or tug objects in a sustained motion. Pushing: Using upper extremities to press against something with steady force to thrust forward, downward, or outward. Standing: Particularly for extended periods of time. Stooping: Bending body downward and forward by bending spine at waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which must convey detailed or important spoken instructions to others accurately and clearly. The worker is occasionally subject to races and sports cars. For periods of time there may be fuel and oil smells and noise levels over 110 db. The worker is required to have visual acuity to operate motor vehicles and have visual acuity to determine the accuracy, neatness, thoroughness of work assigned or to make general observations of facilities or structures. The worker is subject to environmental conditions inside most of the time. Occasionally work must be performed outdoors that can be in the heat and coolness of desert climate. Walking: Moving about on foot to accomplish tasks, particularly for long periods of time. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. #J-18808-Ljbffr