Assistant Practice Manager

BluePearl Pet Hospital in Grand Rapids, MN We are seeking an experienced Assistant Practice Manager to join our state‑of‑the‑art emergency and specialty hospital. Pay range: $31.17 - $40.00/hour The Assistant Practice Manager assists the Practice Manager in the daily operational functions of the hospital and assumes managerial responsibility for the hospital’s operations in the Practice Manager’s absence. As the Assistant Practice Manager, you will Direct and supervise associates. Create an appropriate organizational environment and value system that stimulates morale and productivity of the workforce and its leadership. Collaborate with training and clinical staff to ensure that training and quality goals are met. Coach and lead through effective feedback to associates via the supervisory team. Monitor and evaluate operations on a daily basis. Partner with the Practice Manager to develop action plans to maximize hospital efficiency and supervise the implementation of improvements. Assume responsibility for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination, and the maintenance of all personnel records. Partner with the Practice Manager in budget preparation and ensure revenue targets and training goals are met. Review and approve employee schedules to accommodate the patient needs of the hospital. Ensure the adequacy and adjust inventory levels of all goods and supplies necessary for the operation of the hospital. Construct and submit timely and accurate reports on a daily, weekly, monthly or as required basis. Maintain thorough familiarity and ensure compliance with state and federal regulations, standard operating procedures, and OSHA guidelines. Build rapport with clients and referring DVMs to ensure an overall high level of customer satisfaction with the hospital and services we provide. Minimize hospital liability through constant risk management review. Investigate all unsafe situations and complaints. Work with the Practice Manager in creating and maintaining a positive team environment. Why BluePearl? Our passion is pets. We offer Trupanion pet insurance and discounts to associates for pet treatments, procedures, and food. We encourage you to grow with us. Associates are leveled by their skillset and move up as they gain more experience. We focus on developing associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, associates have endless opportunities to advance in their career. We transform and lead the industry through innovative quality medicine and care, and we emphasize continuous learning. We offer a yearly continuing education allowance, free CE sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. We value your health and well‑being by providing: Medical, dental, vision, and life insurance options. Parental leave benefits. Flexible work schedules. 401(k) and retirement planning. Paid time off and floating holiday plans. A regional licensed social worker to provide guidance, advice, and lifestyle support in a fast‑paced environment. A family‑like culture across our hospitals, working together to enrich lives through remarkable pet care. This position is not eligible for visa sponsorship or sponsorship transfer. Applicants must possess unrestricted, current authorization to work in the U.S. and not require future sponsorship for an employment‑based green card. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal‑opportunity employer; each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectionate preference, gender identity or expression, protected veteran status, or any other characteristic protected by law. We provide assistance or accommodation during the application process for applicants with disabilities upon request, and no applicant will be penalized for such a request. We are an Equal Opportunity Employer and a Drug‑Free Workplace. #J-18808-Ljbffr