Customer Service Representative

Bellevue Healthcare Customer Service Representative (Liberty Lake) At Bellevue Healthcare, every role is a chance to serve and bring comfort to those in need. Join us, and transform your work into a career of lasting impact. Become a part of Bellevue Healthcare, where each day brings an opportunity to truly make a difference in the lives of those in our communities. For over 20 years, we’ve been dedicated to not just providing medical equipment, but also ensuring comfort, dignity, and independence to individuals facing challenging health journeys. Our commitment goes beyond simply delivering products—we’re here to listen, support, and serve with heart. Our team works daily to support families and individuals with essential medical equipment that promotes well-being and peace of mind. It’s a job that comes with challenges, but also with the reward of knowing that every delivery, every interaction, and every effort brings real impact to those who need it most. Bellevue Healthcare is a locally and privately-owned company, with 20+ retail locations across WA, OR, and ID. We’re dedicated to the communities we serve, and we’re proud to offer a workplace where team members can grow, evolve, and make a lasting difference. To Thrive in This Role, You Will Need: A service-driven approach, always prioritizing customer needs and providing compassionate support Strong communication skills, both written and verbal, to connect effectively with customers and team members alike People skills focused on active listening, planning, and accountability Attention to detail and the ability to handle multiple responsibilities with care and focus A readiness to contribute in a retail environment that prioritizes compassionate care and quality service Your Role: Guide and educate customers on our products with empathy and expertise, ensuring they feel supported in every interaction Build meaningful connections and maintain trust with customers through genuine, ongoing support Process sales orders with accuracy, manage documentation, and ensure inventory is organized Assist with merchandising and showroom presentation to create a welcoming space Requirements: High School Diploma or GED Minimum of 1 year of experience in customer service, retail, or a related field Ability to multitask with solid organizational skills Ability to navigate software programs and office equipment efficiently Proficiency with inventory and invoicing software is a plus Positive attitude, attention to detail, and strong customer service mindset Ability to lift up to 30 lbs as part of daily tasks Tobacco/Nicotine free What We Offer: A mission focused and supportive team environment Comprehensive healthcare benefits, retirement match, generous PTO, and paid holidays Career growth with a commitment to promoting from within Regular hours: Monday–Friday, 8:00 am to 5:00 pm, with rotating Saturdays Join us at Bellevue Healthcare, where every day is an opportunity to serve and uplift others in our community. #J-18808-Ljbffr