Customer Escalation & Delivery Lead
Spok, Inc.
Spok, Inc in Hopkins, Minnesota is hiring an Escalation Manager responsible for managing high-impact customer and project escalations. This role requires strong leadership, effective communication, and an ability to coordinate cross-functional resources to resolve issues. The ideal candidate will have 3+ years in project management, demonstrating their capability in identifying and solving problems, while maintaining customer relationships. The position offers competitive pay and robust health benefits. #J-18808-Ljbffr
Vacancy posted 7 hours ago
Similar jobs that could be interesting for youBased on the Customer Escalation & Delivery Lead in Hopkins, MN vacancy
$124k - $280k
...designs to enable the successful delivery of solutions. Growing as a... ...to take action and when to escalate. You are expected to solve... ...and experiences you need to lead and deliver value at this level... ...accessing sensitive company or customer information, handling...CustomerFull timeWork experience placementH1bPwC
Minneapolis, MN14 days ago$99k - $232k
...designs to enable the successful delivery of solutions. Enhancing... ...Firm. You are expected to lead with integrity and authenticity... ...members and other stakeholders, escalating where appropriate. Uphold... ...sensitive company or customer information, handling proprietary...CustomerFull timeWork experience placementH1bPwC
Minneapolis, MN4 days ago$95k - $115k
...insurance Paid time off Technical Delivery Lead Access Control | Hospitality &... ...support: complex project delivery, escalated troubleshooting, technical delivery... ...through, proactive communication, and customer-focused delivery execution....CustomerRemote workWork from homeFlexible hoursVOYAGER ACCESS INC
Golden Valley, MN3 days ago- ...TCS is looking for passionate individuals in the role of Delivery and Presales Lead to join our ServiceNow Practice. The Lead will work on solutions... ...capabilities and tailor-made solutions to address customers' business requirements. The Lead should bring ServiceNow...Customer
TEPHRA
Minneapolis, MN2 days ago $21 - $23 per hour
...Floral Operations Lead (DSD) Job Category: Merchandising Full-Time Len Busch Roses... ...gaps in our production team or as a delivery driver for open routes when needed, helping keep our service consistent for our customers. Must be able to pass Federal DOT Drug...CustomerFull timeImmediate startFlexible hoursShift work$132.5k - $302.4k
...Einstein, and Bolt to build stronger, better relationships with customers. And we are always learning. We’re building the most... ...Salesforce practice. You Are: A Salesforce Functional Delivery Lead. You thrive in a team setting where you can use your prodigious...CustomerWork experience placementLive inWork at officeLocal areaAccenture
Minneapolis, MN1 day ago- ...A leading cloud technology firm is seeking a MedTech Solutions Manager to lead a team focused on ensuring customer success for their Commercial Solutions. This role will involve driving client implementations, managing team resources, and cultivating trusted partnerships...CustomerRemote work
Veeva Systems
Minneapolis, MN2 days ago $36 per hour
...Delivery Market Lead - Technical SME On-site presence in: St Louis, MO Overland Park KS NYC, NY Seattle, WA Denver, CO... ...This request is hiring for multiple positions. Positions are customer-facing as either a delivery market lead or a technical SME....CustomerDaily paidFlexible hoursinSync Staffing
Minneapolis, MN2 days ago$107k - $178k
...responsible for the successful delivery of the largest, higher risk,... ...deliverables, including customer satisfaction, quality to specification... ...Business Alignment Lead and collaborate with business... ...for appropriate issue and risk escalation. What We Look For: • Bachelor...CustomerSchwan's
Hopkins, MN2 days ago$132.5k - $338.3k
...reinvention to life using design thinking, modern delivery methodologies, embedding AI into the way... ..., as you help clients innovate with leading-edge SAP and Accenture Finance solutions... ...SAP solutions (current & future) Lead customers in defining their SAP journey through...CustomerWork experience placementLive inWork at officeLocal areaAccenture
Minneapolis, MN2 days ago$102k - $208k
...Payments Product Delivery Lead This role will be onsite at our Gateway office in Columbus, OH (or in Minnetonka, Chicago, or Detroit). The Payments Product Delivery Lead plays a critical role in driving execution within Payments. This role provides end-to-end delivery...Temporary workWork at officeRemote workWork from homeFlexible hoursHuntington
Minnetonka, MN4 days ago$150.2k - $288.5k
...Connecting. Growing together.The Payer Service Delivery (PSD), part of the Optum Advisory that... ...to develop approaches and processes that lead to that increase the value we provide and... ...stakeholders across Optum to ensure customer centricity, high NPS scores, delivery against...CustomerMinimum wageFull timeWork experience placementWork at officeLocal areaRemote workOptum
Eden Prairie, MN3 days ago$72.8k - $130k
...Optum is seeking a Technical Delivery Lead Analyst to support technology initiatives and resource management. This role can be performed remotely from anywhere in the U.S., with some in-office requirements for the Minneapolis or D.C. areas. Candidates should have experience...Work at officeRemote workOptum
Eden Prairie, MN4 days ago$99k - $232k
...designs to enable the successful delivery of solutions. Enhancing... ...Firm. You are expected to lead with integrity and authenticity... ...and other stakeholders, escalating where appropriate. Uphold... ...Analyze client needs to develop customized cloud strategies - Maintain...CustomerFull timeH1bPwC
Minneapolis, MN3 days ago$72.8k - $130k
...Stryker Corporation is seeking a Technical Delivery Lead Analyst. This role supports technology initiatives by aligning resource demand and vendor support while managing onboarding and financial visibility. The role offers remote flexibility across the U.S., requiring...Work at officeRemote workStryker
Eden Prairie, MN7 hours ago$72.8k - $130k
...UnitedHealth Group is seeking a Technical Delivery Lead Analyst to support technology initiatives remotely from anywhere in the U.S. This role focuses on aligning vendor support and resource demand to ensure successful technology project delivery. Qualified candidates...Remote workUnitedHealth Group
Eden Prairie, MN2 days ago$60 - $70 per hour
...Senior IT Project Manager to lead complex, multi-workstream initiatives... ..., and ensuring successful delivery of enterprise technology... ...proactively identify, manage, escalate, and resolve risks, issues,... ...innovative solutions and unsurpassed customer service. We're passionate...CustomerLocal areaKellyMitchell Group
Minneapolis, MN23 hours ago- ...Main Responsibilities: Lead complex programs and multi-workstream... ...identify, manage, and escalate risks and issues. Provide... ...provide guidance, structure, and delivery support Must Have Skills:... ...Apex has a dedicated customer service team for our Consultants...CustomerFlexible hours
Apex Systems
Minneapolis, MN2 days ago - ...We are seeking a highly experienced Technical Delivery Director with a strong architecture background to lead endtoend delivery across complex, enterprisescale... ...stakeholder management and executive communications; own escalation and resolution. *Build and develop...Contract work
Unisys
Hopkins, MN3 days ago - ...minimum 5+ project management, release and delivery responsibility. Minimum 3 years in Scrum... ...project status to senior management and customer. Proficient in Agile Scrum methodology... ...to manage change, dependencies, risks, escalations and coordinate with stakeholders to manage...Customer
Software Technology Inc
Chanhassen, MN4 days ago - ...Scrum Master The Scrum Master leads and influences the team... ...alignment of priorities and product delivery, planning and executing on... ...partnership with internal customers to fully understand the business... ..., tracking, follow-up, escalation, and contingency planning on...CustomerWork experience placement
Samprasoft
Minneapolis, MN12 hours ago - ...projects across renewable energy and power delivery markets. This role is ideal for someone... ...priorities, deliverables, and timelines. Lead project meetings, documenting key... ...performance. Identify project risks early and escalate issues proactively to support timely...Full timeTemporary workRemote workFlexible hours
Evs
Eden Prairie, MN4 days ago - ...strives for excellence and is passionate about building highly scalable applications. Looking for a Technical Project Manager cum delivery lead focused on delivering digital engineering applications. Will lead delivery of small teams and help meet client requirements....
Samprasoft
Eden Prairie, MN5 days ago $100k
...Technical Project Manager to lead complex technology initiatives... ...full lifecycle project delivery, ensuring technical execution... ...process improvements that enhance customer service and optimize business... ...complex problems, including escalated issues. Serve as a liaison...CustomerMinimum wageFull timeContract workTemporary workWork experience placementRemote workShift workMaximus
Plymouth, MN3 days ago$130.2k - $250.6k
...implementation of SAP/Ariba Procurement Suite at the core of the digital transformation. As a Senior S2P Digital Solutions Delivery and Strategy Lead, you will drive the end-to-end design and deployment of S2P capabilities across the enterprise, considering the digital...Contract workSummer holidayLocal areaFlexible hoursEY
Minneapolis, MN3 days ago$122.6k - $189.7k
...innovative and sustainable solutions for our customers. At Tennant Company, we are committed to... ...responsibilities spanning projects and delivery teams globally. Monthly and annual... ...management standards and methodologies. Lead project reviews and offer actionable recommendations...CustomerWork experience placementWork at officeLocal areaTennant
Eden Prairie, MN2 days ago- ...experience. ~2+ years as a Scrum Master leading teams ~ Proven track record for... ...other areas of Global IT in the responsive delivery of solutions. They will have hands on delivery... ...Managers on team member performance ~ Escalate gaps in resource needs and skill sets...Work experience placementLocal area
Staffing the Universe
Hopkins, MN12 days ago - ...deliver large-scale warehouse management solutions in Minneapolis. This role involves guiding teams, advising senior executives, and leading complex implementations across various industries. The ideal candidate will have a strong background in supply chain logistics,...
Accenture
Minneapolis, MN1 day ago $72k - $104k
...skids and sanitary platforms tailored to customer applications. Anderson Dahlen is ISO 9... ...order logs), and protect on-time delivery and lead time commitments. The APM coordinates... ...enterprise accounts, including governance, escalation paths, and service-level commitments....CustomerFull timeContract workInternshipWork at officeOverseasShift workAnderson Dahlen
Minnetonka, MN2 days ago$101.2k - $215.1k
...Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team. KPMG is currently seeking a Delivery Lead, Technology Transformation COE to join our the Automation team. Responsibilities: Define and enforce delivery methodology,...H1bLocal areaKPMG
Minneapolis, MN2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Escalation & Delivery Lead. Be the first to apply!
Related searches
- customer marketing Hopkins, MN
- customer engineer Hopkins, MN
- customer retention Hopkins, MN
- work from home customer Hopkins, MN
- customer satisfaction Hopkins, MN
- customer project program manager Hopkins, MN
- delivery coordinator Hopkins, MN
- labor & delivery travel nurse Hopkins, MN
- labor delivery registered nurse Hopkins, MN
- labor & delivery nurse Hopkins, MN