Claims Adjuster - Associate

Job Summary PetParners is seeking a Claims Adjuster- Associate who will report to the Supervisor, Claims. The Claims Adjuster- Associate is responsible for investigating, evaluating, and settling insurance claims. This role also determines policy coverage for the claimed loss and appropriate compensation amount. Job Location Remote - USA Main Responsibilities Works closely with veterinary hospitals, and policyholders to evaluate and review a pet’s medical history to determine a baseline of health. Investigates and processes assigned insurance claims, verifies coverage, and compensation amounts, per insurance policy. Updates Explanation of Benefits (EOB), pays and closes claim. May order medical records from providers. May communicate with clients and providers during treatment. Performs other duties and responsibilities as assigned. Basic Qualifications Previous experience working in a veterinary clinic. Education Associate’s Degree or equivalent work experience (One-year relevant experience is equivalent to one year college). Certified Veterinary Technician (CVT) Registered Veterinary Technician (RVT) Licenses/Certifications. Other Requirements Must have and maintain Adjusters license or must obtain within 90 days of hire. Only United States residents will be considered for this role. Expected Hours of Work This is a full-time position: Days and hours to be determined by needs of business. Hours to be determined between employee and director. Remote. Benefits All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following: Comprehensive full medical, dental and vision insurance Basic Life Insurance at no cost to the employee Company paid short-term and long-term disability 12 weeks of 100% paid parental leave Health Savings Account (HSA) Flexible Spending Accounts (FSA) Retirement savings plan Personal Paid Time Off Paid holidays and company-wide Wellness Day off Paid time off to volunteer at nonprofit organizations Pet friendly office environment Commuter Benefits Group Pet Insurance On the job training and skills development Employee Assistance Program (EAP) EEO / Diversity / Inclusion At IPH, we welcome and encourage applications from individuals with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process. Interview Notice Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process. By continuing with the interview, you consent to this use. Text Messaging Notice If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply. You may opt out of text communications at any time by replying “STOP”. Additional Information Thanks for visiting our careers page! ASPCA Pet Health Insurance, Embrace, Felix, Figo, Independence American Insurance Company, Pets Best, Pethealth, PetPartners, PetPlace, and Pumpkin are all operated by Independence Pet Holdings (IPH). #J-18808-Ljbffr