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Front Office Coordinator

Westphalia Holdings

Front Office Coordinator - Herriman, Utah Full-Time | Private Practice | 100% PPO/FFS | Growing, Patient-Focused Office A respected, privately owned dental group is seeking a friendly, organized, and dependable Front Office Coordinator to join its established practice in Herriman, Utah . This is a busy, growing PPO and Fee-for-Service practice with a strong patient base, modern technology, and a team that takes pride in creating an exceptional patient experience. We're looking for someone who can make patients feel welcome, keep the schedule organized, communicate clearly, and help the office run smoothly every day. Why This Opportunity Stands Out You'll be joining an established office with real momentum: Approximately 40 new patients per month YTD 68 new patients in July Strong and growing patient demand 100% PPO and Fee-for-Service Privately owned, doctor-led environment Modern, comprehensive dental practice Supportive team with clear systems and expectations This is a great opportunity for someone who enjoys working with people and wants to build a long-term career in a high-quality private dental practice. What You’ll Do As a Front Office Coordinator , you’ll help manage the patient experience from the first phone call through checkout. Responsibilities include: Greeting patients and creating a warm, professional first impression Answering incoming calls and responding to patient questions Scheduling and confirming appointments Maintaining an organized and productive doctor and hygiene schedule Verifying PPO insurance benefits and eligibility Reviewing treatment plans and estimated patient portions Collecting payments and helping patients understand financial arrangements Managing check-in and check-out Following up with patients on unscheduled treatment Supporting recall and reactivation efforts Maintaining accurate patient information and documentation Communicating closely with doctors, hygienists, assistants, and office leadership What We’re Looking For Dental experience is strongly preferred, particularly experience with: Dental scheduling PPO insurance verification Treatment plan coordination Patient collections Check-in and check-out workflows Dental practice management software Just as important, we’re looking for someone who is: Friendly and confident with patients Highly organized and detail-oriented Reliable and accountable Comfortable handling a busy phone and front desk Professional in both communication and appearance Able to multitask without losing attention to detail Positive, proactive, and team-oriented Comfortable discussing treatment costs and collecting payment Patient Experience Matters The front office sets the tone for the entire practice. We're looking for someone who understands that patients may be anxious, confused about insurance, or unsure about treatment - and can communicate with patience, clarity, professionalism, and empathy . This isn’t a transactional front-desk environment. We want patients to feel genuinely cared for. Modern Private Practice You’ll work alongside an experienced clinical team in a modern dental office offering comprehensive care, including: Preventive and restorative dentistry CEREC and same-day dentistry Endodontics Oral surgery Implant dentistry The practice utilizes modern digital technology and efficient systems designed to create a better experience for both patients and the team. Compensation & Benefits Full-time, W-2 position Competitive hourly compensation based on experience Medical benefits Dental benefits Vision benefits Predictable practice schedule Opportunity for professional growth within an established private dental group Who Will Thrive Here You’ll likely enjoy this role if you’re the type of person who: Likes knowing the schedule is organized Enjoys helping patients solve problems Takes ownership instead of waiting to be asked Notices details others miss Can stay calm when the front office gets busy Enjoys being part of a team that holds itself to a high standard If you’re looking for a stable, growing private practice where your contribution matters , we’d like to hear from you. Herriman, Utah | Salt Lake Valley Confidential Private Practice | 100% PPO/FFS | Full-Time Front Office Coordinator #J-18808-Ljbffr

Vacancy posted 3 days ago
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