Retail Sales Associate
Richardson Bike Mart
Job Description
Job Description
About This Role
Bike Mart is excited to add a great sales person to the family. Changing peoples lives one bike at a time! Our sales staff assist customers by discovering their needs and finding the products and services that gives them the best cycling experience possible. A natural curiosity serves well here. All in a fun, welcoming, and fast paced environment! A passion for serving others, a quick learner, and a proactive and positive attitude are qualities at the top of our list!
- Interact with customers and provide exceptional customer service; educate customers about bicycles, bicycle accessories and clothing, and any other cycling-related products or services in the store.
- Assist in the daily operations of the store, including restocking, cleaning, organizing and merchandising.
- Provide one of a kind customer service through direct and detailed interaction with customers.
You are
- Dependable
- People-oriented
- Adaptable
- Detail-oriented
- Proactive
- Positive
- Problem solver
Bicycle sales experience preferred. Riders and enthusiasts preferred. Open to all ages and levels of experience.
What You'll DoDuties include but are not limited to:
- Greet customers and utilize the sales process to understand a customer's needs and ascertain the right combination of products and services for the customer.
- Provide positive and excited one of a kind customer service.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Install vehicle rack systems and perform safety checks for the customer.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Demonstrate use or operation of merchandise.
- Maintain level of cleanliness throughout the day.
- Bag or package purchases and wrap gifts.
- Help customers try on or fit merchandise.
- Inventory stock and requisition new stock.
- Prepare merchandise for purchase or rental.
- Sell or arrange for delivery, insurance, financing, or service contracts for merchandise
- Other duties as needed/ assigned.
Requirements include but are not limited to:
- Minimum 1 year experience preferred working as a retail sales associate.
- Previous bike shop sales experience preferred, not required.
- Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service
- Strong attention to detail
- Ability to maintain open and positive relations with employees and customers
- Interest in developing own skills and knowledge
- Availability to work a flexible schedule based on business needs, including evenings and weekends
- Ability to periodically lift 40 pounds
Preferred candidates will have knowledge and experience in any or all of the following systems and tools:Handheld computer device software
- Adjustable widemouth pliers
- Adjustable wrenches
- Barcode scanners
- Cash registers
- Desktop computers
- Microsoft Windows
- Microsoft Word
- Point of sale POS software
A competitive benefits package including store discount and flexible scheduling is available to all associates.
$16 - $21 per hour
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