Registered Nurse

Registered NurseWe're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.Oak Street Health takes a team-based approach to providing outstanding patient care. The OSH Team is responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.Registered Nurses (RNs) are an important part of Oak Street Health's success. High levels of flexibility, energy, attention to detail, and problem solving are required to be successful. You will be expected to build relationships with Oak Street Health patients, manage patient's care plans, perform proactive phone and in-person outreach to our patients based on their care needs, support Care Team decision making, participate in weekly care team meetings, and generally coordinate all clinical and auxiliary services needed to provide a high quality health care experience from Oak Street Health. The RN is a crucial member of the interdisciplinary care team, who partner to address care gaps, manage chronic conditions and support behavioral, social and community needs. Through the management of acute and subacute transitions, s/he facilitates appropriate interventions, and collaborates with OSH and hospital/SNF teams as needed. S/he is an assertive problem-solver, motivated to support our population who understands the value of timely discharges, low readmissions and efficient resource utilization.Responsibilities:In-center care support and triage for patients, scheduling problem visits or nurse visits when appropriate, offering symptom management, supporting refill requests and answering visit follow-up questionsProvide patient education, particularly around chronic conditions; will mostly occur in person, individually or in a group settingMonitoring and coordinating the delivery of the care planWorks in partnership with multiple care teams to provide daily support to patients in transition away from the hospital, advocating for the patient's best interest, and intervening in the development of a discharge planSupports care coordination of patients with complex needs, breaking down barriers to discharge, such as securing referrals or home resourcesForming relationships with patients and their caregivers to support prevention focused care and ED/ hospital diversion where appropriateConduct medication and testing authorizationsDevelop and maintain strong working relationships with hospital staff in assigned region, including planning and facilitating meetings with hospitals and skilled nursing facilitiesIdentify and implement opportunities for efficient workflows, increased partnership and more effective patient careReport out to OSH providers and leadership on admissions, progress and opportunities for future improvementOther duties as assignedRNs report to the Director of Care ServicesMinimum Requirements:2+ years of relevant experience, or equivalent training plus experience, preferably in a primary care office or other outpatient settingCurrent state license to practice as a Registered NurseExceptional communication skills and customer service orientation for a wide audience including patients, caregivers and OSH and hospital providers and staffComfort with accountability, and able to communicate on accomplishments and challengesA problem-solving orientation, and a flexible and positive attitudeA supportive and empathetic attitude toward our patient population of older adultsValid driver's license or ability to travel daily. This role will require travel between facilities in the Chicagoland areaCPR CertificationEMR experienceUS work authorizationIdeal Candidates will have:Nurse Case Management Credentialing (RN-BC) or be a Certified Case Manager (CCM)Experience with older adultsExperience in utilization management and working with acute and subacute discharge planning idealAbility to monitor and evaluate opportunities for cost effective, high quality outcomesKnowledge of referral coordination to community resourcesSomeone who embodies being "Oaky".Anticipated Weekly Hours: 40Time Type: Full timePay Range: The typical pay range for this role is: $60,522.00 - $129,615.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.This full?time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well?being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additional details about available benefits are provided during the application process and on Benefits Moments.