Director of Large Accounts

Job Description and Duties

State Fund is seeking a forward-thinking, results-driven Program Manager I to execute operational leadership of our Large Accounts segment—one of our most multifaceted and strategically significant underwriting programs, defined as standard premium of $500,00 and above. The program plays a pivotal role in delivering creative, data-informed strategies and exceptional customer servicing for our most complex accounts.

Reporting to the Vice President of Middle Market and Large Accounts, this position is intended for an individual with comprehensive underwriting skills and a proven track record in broker portfolios or customer relationship management. The successful candidate will play a key role in shaping segment strategy, enhancing underwriting performance, and supporting profitable growth.

This position can only be filled in the following State Fund locations: Fresno, Pasadena, Pleasanton, Sacramento, or Vacaville.

What You’ll Do

• Oversee day-to-day operational activities to ensure compliance and consistency with underwriting guidelines, documentation standards including underwriting quality, and pricing methodologies
• Analyze portfolio performance, identify trends and recommend actions to influence retention and growth
• Collaborate with cross-functional teams and segments – including Marketing, Claims, Safety & Health, Premium Audit and Policy Servicing to execute tailored services to our customers
• Partner with leadership and cross-functional teams to implement policies, procedures, and system enhancements
• Champion continuous improvement by identifying opportunities and innovations in underwriting or portfolio management
• Support employee development through coaching, performance feedback, and succession planning.
• Assist with fiscal planning and monitoring program expenditur es

Who We’re Looking For

• Proficient knowledge and experience in workers’ compensation underwriting (experience in managing Large Accounts or complex accounts preferred)
• Portfolio management experience with the ability to interpret trends, anticipate risks, and identify growth opportunities
• Strategic mindset with the ability to navigate complex challenges and contribute to forward-looking recommendations
• Strong communication, relationship-building, and collaborative leadership across teams.
• High integrity, initiative, and a desire to grow the Large Accounts book.

You will find additional information about the job in the .

Working Conditions

Traveling will be required for this position.

Special Requirements

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee’s monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period in accordance with the applicable The salary range(s) included on this job posting do not reflect the reduction in pay.

To be considered, you must provide a fully completed STD 678 application, resume, and statement of qualifications. Alternative documents submitted in lieu of required Application, Resume, or Statement of Qualifications will not be accepted. Completed STD 678 must include duties performed, start and end dates, and hours worked per week for each position held.

Artificial intelligence (AI) tools such as ChatGPT, website searches, and third-party reviewers can be helpful in researching responses to the SOQ; however, by submitting your application for this position, you understand and acknowledge the SOQ you submit is your own work, in your own words, and accurately reflects your knowledge, skills, abilities, and experiences. Submitting an SOQ that is not your own may be cause for disqualification from the hiring process.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

State Fund employees are eligible for a number of benefits. Our benefit package includes:

Health Benefits Program (CalPERS)

Retirement (CalPERS)

Employer Health and Consolidated Benefits Contributions

Dental, Vision

401(k) and 457 Deferred Compensation Plans

Employee Assistance Program

Group Legal Services Insurance

Holidays, Vacation/Sick/Other Paid Leave

Flex Elect Reimbursement Program

Wellness and Recognition

Alternate Work Schedules

Transit Pass Program

Tuition Reimbursement

Dependent Scholarship Program

Leadership Training

Mentoring Program

Background Investigation

Prior to employment with State Compensation Insurance Fund, a background investigation (BI) will be initiated.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - In no more than two pages, please describe how your experience makes you the most qualified candidate.