Residential Aide

Residence Workers/Residential Aide

Under the direct supervision of a Shift Supervisor, Residence Workers/Residential Aide’s assist program residents with the development of Activities of Daily Living Skills, including laundry, meal preparation and cleanup, personal hygiene, and maintaining a schedule of activities; maintain inventory of food and dry goods, as well as maintenance needs; and provide clients with an orientation of the facility, services and personal care items, upon arrival; etc… This includes, but is not limited to, site coverage and security procedure, and client care/crisis intervention, providing emergency first aid/CPR assistance, administration of opiate overdose prevention intervention when needed; and related duties as assigned.

This position includes no managerial or supervisory responsibilities.

Key Essential Functions:

• Ensure high-quality service delivery, including participation in:
• Monthly departmental meetings
• Scheduled supervision
• Meet all training standards.
• Use crisis prevention and intervention skills when needed.
• Ensure 100% of clients have access to services (meals, laundry, toiletries, etc.).
• Maintain inventory of departmental supplies and report maintenance needs.
• Stay informed of and comply with: Part 491/900 Regulations, The Callaghan Decree, All funding source requirements.
• Ensure adherence to the program schedule (e.g., bed signing, dorm inspections, linen exchange, medication monitoring, workshops).
• Maintain working knowledge of all technological systems used by the program and affiliates.
• Foster collaborative relationships with all ANH-affiliated providers.

Reporting and Documentation:

• Complete, review, and submit all internal and external reports on time.
• Ensure all work outputs are substantive.
• Complete client orientations within 24 hours of entry.
• Document hospital follow-ups in CARES within one shift.
• Complete incident reports in CARES within one shift of occurrence.
• Use the CARES Waitlist to assign beds appropriately.
• Ensure bed signing is accurate and compliant with DHS policies.
• Use Corrective Action Plans (CAPs) to guide staff performance.

Client Engagement:

• Provide excellent customer service to every client.
• Maintain strict confidentiality of client information.
• Follow ANH’s Standards and Code of Conduct.
• Model appropriate behavior for clients.

Time and Attendance:

• Adhere to assigned work schedule and minimize unscheduled absences.
• Use time management skills to prioritize and complete tasks efficiently.

Professional Conduct:

• Perform duties with professionalism and quality.
• Provide interdepartmental support when needed.
• Follow the Dress Code Policy.
• Serve as a resource to clients and colleagues.
• Maintain open communication with: All departments, IVC/HERO, DHS Administration, Community partners.
• Comply with electronic communication policies.

Requirements:

• HS Diploma/Equivalent
• F-02 Certificate
• Food Handler’s Certificate
• CPR & First Aid
• Overdose Prevention Rescue Training
• Basic computer skills (MS Office)
• Knowledge of internet and email services

Physical Demands:

Sedentary Work (equivalent to lifting or exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may occasional walking or standing for brief periods of time).

Light Work (equivalent to lifting or exerting up to 20 pounds of force occasionally or up to 10 pounds of force frequently, or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for Sedentary Work).

Medium Work (involves exerting 20 to 50 pounds of force occasionally or 10 to 25 pounds of force frequently. Physical demand requirements are in excess of these for Light Work).

Heavy Work (involves exerting 50 to 100 pounds of force occasionally, or 25 to 50 pounds of force frequently. Physical demand requirements are in excess of those for Medium Work).

Very Heavy Work (involves exerting in excess of 100 pounds of force occasionally, or in excess of 50 pounds of force. Physical demand requirements are in excess of those for Heavy Work).

Physical Requirements:

Please indicate the level of physical activity required in each area for the position. Check only one box for each requirement:

Requirement - Almost Never - Seldom - Sometimes - Frequently - Almost Always

Bending

Climbing

Typing

Lifting

Reaching

Pushing

Crouching

Crawling

Extended walking

Extended standing

Extended siting

Work Location:

The work location(s) required of incumbents in this position are as follows (check only one):

All work is completed in the office/ within the program. - Majority of work is completed in the office/program, with occasional trips to the community/other sites. - Work is completed equally in the office/program and in the community/other sites.

All work is completed in the community/other sites, with the exception of required meetings. - Majority of work is completed in the community/other sites, with occasional work done in the office/program.

Work Hours:

The work hours for this position are as follows (check all that apply):

Has standard work schedule (set hours). - May require work outside of standard work hours (evenings and weekends). - On-call as required.

Overtime may be required. - Position subject to possible mandating. - Shift work required.

Work Environment:

Incumbents in this position are exposed to the following environmental condition(s):

Not substantially exposedto adverse environmental conditions. - Subject to infectious waste(typical of most patient care/housekeeping positions). - Subject to outside environmental conditions .

Subject to inside environmental conditions. - Subject to both environment conditions(work occurs inside and outside). - Subject to extreme heat(temps above 80 degrees Fahrenheit).

Subject to extreme cold(temps below 32 degrees Fahrenheit). - Subject to extreme noise(noise must be sufficient to cause shouting in order to be heard over ambient noise level). - Subject to extreme vibrations(exposure to oscillating movements of the extremities of the whole body).

Subject to work hazards(ex: moving mechanical parts, electrical current, scaffolding in high places). - Subject to one or more condition that affects the respiratory system or skin(fumes, gas, dust, odors)

Supervision Received:

Please indicate which level of supervision is required for this position (check only one):

Close Supervision(provided with daily oversight of work day-to-day tasks, methods and functions. There are regular checks of tasks for quality and quantity of work. Employee performs a variety of routine duties within established policies and procedures or by referring to the written guidelines. Any deviation is reviewed by the supervisor).

Routine Supervision(provided with instructions on job requirements, methods, priorities and deadlines. Advice and assistance are provided as needed. There are regular and systematic reviews of progress, quality and output, usually at discrete times, but occasionally only upon completion).

General Supervision(provided with general instructions on an ongoing basis, usually covering only the broad aspects of the job. Incumbents exercise some control over both the technical and administrative aspects of work. Decision-making is limited in context to the completion of work tasks. Completed work is consistent with established guidelines, policies and procedures).

Limited Supervision(provided with clear statements of objectives and resources available. Oversight by the supervisor is only exercised on longer term goals and policy issues. Completed work is