Field Service and Assembly Technician

Our client, an industrial technology manufacturer and distributor based in Chicago, is hiring a Field Service & Assembly Technician. This opportunity is ideal for a technically skilled professional with a background in engineering, equipment maintenance and precision electronic assembly. 

This Field Service & Assembly Technician role offers exposure to cutting-edge semiconductor process metrology systems, hands-on technical troubleshooting and the opportunity to work cross-functionally with U.S. and international teams. If you're a hands-on problem solver with strong technical acumen and enjoy working directly with customers, this could be a great next step in your career. 

Responsibilities 

• Discuss troubleshooting, spare parts and operation with customers over the phone 

• Perform installation, upgrades and repairs of equipment and partner equipment 

• Troubleshoot and repair mechanical issues as well as hardware and software control programming, including relay control circuits, laser optics and electronic boards 

• Provide qualification testing and training for operators and maintenance technicians, obtaining signed acceptance 

• Keep supervisors informed of on-site progress and issues through written reports and daily check-ins 

• Complete Field Service Reports and Certificates of Calibration for customers 

• Operate lab tools to run customer demonstrations and format data in PowerPoint presentations 

• Prepare monthly planning sheets and integrate objectives into Outlook calendar 

• Update product manuals and technical documentation, supporting ECOs 

• Produce spare parts kits, accessories and sub-assemblies for customer repair jobs 

• Support parts obsolescence solutions 

What's Needed? 

• Bachelor's degree in Mechanical Engineering, Material Science Engineering, Electro-Mechanical Engineering, Computer Machine Integration, Computer Programming, Software Development or related field 

• Computer literacy (Windows 11, Word/Excel/Outlook, QuickBooks) 

• Experience using a CRM 

• Ability to apply principles of electronics, electrical circuitry, engineering, physics and mathematics 

• Experience with maintenance and repair of electric and mechanical equipment 

• Ability to read and interpret electric, pneumatic and hydraulic drawings, wiring diagrams and schematics 

• Ability to troubleshoot and work independently 

• Experience using multi-meters, oscilloscopes, deadweight testers, pneumatic calibrators, electric-motor diagnostic equipment and related instrumentation 

• Understanding of and experience with vacuum equipment 

• Strong customer-facing communication skills, both verbal and written 

• Ability to articulate technical applications, processes and measurement results to internal sales and engineering teams 

• Awareness of health and safety practices in a manufacturing environment 

• Ability to travel domestically and internationally 50-75% of the time 

• Ability to lift up to 50 lbs. and perform physical tasks including standing, kneeling, reaching and carrying for extended periods 

What's In It for Me? 

• Opportunity to work with cutting-edge semiconductor process metrology systems 

• Exposure to a growing, global organization with a presence across the U.S., Europe and Asia 

• Collaborative, diverse and multi-lingual team environment 

• Hands-on role combining field service, technical assembly and customer-facing work 

Key Details 

• Compensation: $65,000 base salary 

• Benefits: Medical, Vision, Dental insurance available + 401k 

• Location: Chicago 

• Work Model: In person 

• Employment Type: Direct Hire 

If you're looking for a Field Service & Assembly Technician opportunity that offers hands-on technical work, global exposure and career growth, apply today! 

Gavin Sullivan 

#LI-GS1 
LNESC