Community Specialist

We are looking for a Community Specialist to join our team!Are you a relationship-builder who thrives on connection, accountability, and making a real difference in the community? We’re looking for a Community Specialist to join our Sales and Marketing team — someone who takes ownership of a portfolio of customers, earns their trust, and grows with them over time. This is a field-forward, people-first role with a clear path to earning more as you perform.About our companyStrategic Sanitation Services, Inc. is a purpose-driven company rooted in the values of Respect, Reliability, and Responsibility, with a deep commitment to our purpose — honoring God, caring for people, and serving our community. We provide concierge-level trash and sanitation management services to high-end apartment communities and HOAs across Southern California.We operate using the Entrepreneurial Operating System (EOS), with clear roles, accountability, and measurable results at every level. Our team members are trusted to own their work, bring issues to the surface, and execute against clear priorities every quarter.About the roleThe Community Specialist is the face of Strategic Sanitation Services to our customers. You will own a portfolio of active communities — building relationships, protecting revenue, finding opportunities to expand, and ensuring every client feels known, valued, and supported.This is not a call-center or quote-and-forget role. You will build relationships with property managers and HOA boards, bring in new communities, and grow your portfolio over time — protecting existing revenue while continuously expanding it. You bring the relationship. We bring the systems, the support, and a compensation plan that rewards your results.What you’ll doOwn Your PortfolioServe as the primary point of contact for the book of active communities they buildConduct regular proactive outreach and visits to existing customersIdentify service concerns before they escalate and resolve them quicklyBuild lasting relationships with property managers, HOA boards, and management company contactsGrow RevenuePrepare and present proposals through to closePursue new leads through community events, referrals, data systems, and in-person outreachTrack and manage your pipeline in HubSpot — accurate data is non-negotiableOperate with AccountabilitySet and own quarterly Rocks that reflect your highest-priority goalsReport on your Scorecard metrics every week — know your numbersParticipate actively in Sales and Marketing L10 Meetings, prepared to contributeBring issues to the surface through the right process — not around peopleWhat you bringMust be Respectful, Reliable, and Responsible — this is non-negotiable2+ years of experience in sales, account management, or a customer-facing relationship roleA natural relationship-builder who earns trust quickly and maintains itSelf-directed and accountable — you manage your portfolio without needing to be managedComfortable presenting proposals and handling objections in personOrganized and detail-oriented; you can manage multiple accounts without dropping the ballProficient in HubSpot or willing to learn quickly; comfortable with Microsoft Office SuiteExperience in property management, HOA services, or a service industry is a plusValid driver’s license and ability to travel throughout the assigned territoryDetails & BenefitsFull-time | Hybrid | Southern CaliforniaCompensation: Base salary of $70,304.40 per year, plus Monthly Book Commission and Quarterly Performance Commission. Your total earnings grow with your book of business.MedicalDentalVisionLife insurance401(k) planVacation timeSick timeIF YOU ARE RESPECTFUL, RELIABLE AND RESPONSIBLE,PLEASE APPLY ON OUR WEBSITE: note this job description is not designed to cover or contain a comprehensive listing of duties that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Strategic Sanitation Services is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, national origin, age, sexual orientation, gender, disability, or any other legally protected status. #J-18808-Ljbffr