Customer Service Representative - State Farm Agent Team Member

Benefits 401(k) matching Bonus based on performance Competitive salary Full-Time or Part-Time | Colorado Insurance License Required Looking for a job where you can actually enjoy the people you work with? We’re growing, and we’re looking for an experienced insurance professional to join our team! We’re a small, active, professional—and genuinely fun—State Farm agency that takes great care of our clients and believes you should be able to have a good time while doing it. Yes, it’s possible to enjoy working in insurance. And, as an added bonus, our office dog expects daily attention and has very high standards. As a Customer Service Representative, you’ll be an important part of creating the exceptional customer experiences that keep our clients happy and our agency growing. You’ll be the person clients can count on when they have a question, need to make a change, or simply need someone who will listen and help. You’ll work closely with our team to solve problems, anticipate client needs, and make insurance feel a little less… well, like insurance. Your day-to-day responsibilities will include: Answering customer questions and providing clear, helpful policy information Assisting clients with policy changes, updates, and service needs Processing insurance claims and following up with customers Maintaining accurate and thorough customer records Coordinating with other members of our team to make sure clients receive outstanding service Building strong, lasting relationships with our customers Identifying opportunities to help clients with additional insurance needs You’re someone who enjoys helping people, communicates well, pays attention to the details, and can keep your cool when the phone is ringing and there are multiple things happening at once. Most importantly, you bring a positive attitude to work—and you know how to put a smile on a client’s face. You’ll need: An active Colorado insurance license in both P&C and L&H Strong communication and interpersonal skills Excellent attention to detail and organization The ability to multitask and prioritize A customer-first mindset Empathy, patience, and a genuine desire to help people A positive attitude and a sense of humor Why Join Us? We’re building a successful agency, and we want someone who is excited to grow with us. This is more than a job where you answer phones and make policy changes. You’ll have the opportunity to build relationships, make a real difference for our clients, and grow your career. For the right person—especially someone who is driven, motivated, and sales-minded —we anticipate opportunities for internal growth and increased responsibility. If you’re an experienced State Farm professional who knows insurance, loves helping people, and wants to work somewhere that takes both the work and the fun seriously, we’d love to meet you. Come join our team—and say hello to the office dog while you’re here! This is a remote position. #J-18808-Ljbffr