Quality Control Manager

Quality Control Manager

The Quality Control Manager/Inspector will inspect food-service, sanitation, safety, administrative, and customer-service activities to verify that Ladgov's performance meets contract requirements. This position should operate independently from daily production supervision while reporting findings to senior management.

Responsibilities:

• Conduct scheduled and unannounced inspections.
• Inspect kitchens, dining rooms, serving lines, storage areas, restrooms, loading docks, and exterior areas.
• Verify food temperatures, sanitation practices, chemical concentrations, and cleaning results.
• Inspect dishwashing, pots-and-pans, clipper-room, dining-room, and waste-management operations.
• Review food-production, inventory, training, cash-handling, and property records.
• Identify service deficiencies before they become recurring performance problems.
• Document inspection results and maintain QC records.
• Issue corrective actions and verify that deficiencies have been resolved.
• Analyze recurring deficiencies and recommend preventive measures.
• Support diner-feedback and customer-satisfaction programs.
• Prepare information for monthly reports and quarterly performance reviews.
• Coordinate quality matters with the Project Manager and facility managers.

Minimum Requirements:

• Experience in food-service quality control, food safety, sanitation, or institutional dining operations.
• Knowledge of HACCP principles and food-contact sanitation standards.
• Ability to prepare detailed inspection and corrective-action reports.
• Strong observational and organizational skills.
• Food Protection Manager certification is strongly preferred.
• Ability to work across multiple facilities and shifts.
• Ability to obtain installation access.