Case Manager Supervisor

Description



Foster Care Case Manager Supervisor

Gaylord, Michigan | Serving Otsego and Alpena Counties

Full-Time | Salaried

There comes a point in many child welfare careers when the question shifts from "How many lives can I impact myself?" to "How many people can I help become exceptional at this work?"

If you've reached that point, Wellspring Lutheran Services invites you to lead, mentor, and inspire a team dedicated to supporting children and families across Northern Michigan.

This is an opportunity to take the experience you've built in child welfare and multiply its impact. As a Foster Care Case Manager Supervisor, you'll help shape the professionals who walk alongside children through some of the most difficult and important moments of their lives. You'll foster a culture of excellence, accountability, and compassion while ensuring families receive the high-quality support they deserve.

Most importantly, you'll help create an environment where both staff and families can thrive.

Lead the Mission

At Wellspring, leadership is more than managing workloads or overseeing processes. It's about creating a team culture where people feel supported, challenged, and empowered to do meaningful work. It's about helping case managers navigate complex situations, grow in their careers, and remain connected to the purpose that brought them into this field in the first place.

You'll serve as a trusted coach, mentor and resource for your team, while helping ensure every child and family receives services that promote safety, stability and permanency.


How You'll Make an Impact

Develop and inspire a high-performing team. Great outcomes for children begin with supported, engaged professionals. You'll provide supervision, mentorship, and ongoing guidance to foster care case managers, support staff, and student interns. Through coaching, professional development, and consistent support, you'll help team members build confidence, strengthen their skills, and grow in their careers while fostering a positive and collaborative workplace culture.

Ensure quality care and meaningful outcomes. You'll help maintain the high standards that children and families deserve. By overseeing case activity, conducting reviews, monitoring documentation, and ensuring compliance with licensing, accreditation and contractual requirements, you'll help create a strong foundation for effective services and positive outcomes across the program.

Guide program operations and growth. Strong programs don't happen by accident. You'll help coordinate referrals, manage case assignments, monitor reporting requirements, and support day-to-day program operations. You'll also play an important role in recruiting, onboarding, and retaining talented professionals who share Wellspring's commitment to serving children and families.

Support families when needed most. While your primary focus is leadership, you'll remain connected to the heart of the work. Depending on program needs and contract requirements, you may provide direct services to children and families, offering guidance and support while staying grounded in the realities your team experiences every day.



Why Northern Michigan?

Some careers offer purpose. Some places offer quality of life. In Gaylord, you don't have to choose. Located in the heart of Northern Michigan, Gaylord provides the opportunity to build a meaningful career while enjoying the lifestyle that draws people north in the first place. The region is known for its natural beauty, welcoming communities and endless opportunities to enjoy the outdoors.

Whether your ideal weekend includes hiking wooded trails, spending time on the water, skiing fresh powder, exploring small-town shops, or simply enjoying a slower pace of life, Otsego and Alpena Counties offer a unique balance of professional fulfillment and personal well-being.

The communities you'll serve are close-knit, resilient and deeply invested in supporting one another. Here, relationships matter-and you'll see firsthand how your leadership helps strengthen families and communities throughout the region.



What You Bring

We're looking for a leader who understands both the challenges and the rewards of child welfare work.

Required

• Bachelor's degree in Social Work or a related human services field
• Four years of child welfare experience

Preferred

• Master's degree in Social Work or a related field
• Three years of child welfare experience

You'll Also Bring

• A commitment to compassionate, high-quality service
• Strong leadership, communication and organizational skills
• The ability to coach, develop, and motivate others
• Sound judgment and professional integrity
• A passion for serving children and families while helping others succeed

What You'll Receive

At Wellspring, we know that supporting children and families starts with supporting our team members. That's why we provide the resources, flexibility and encouragement leaders need to succeed.

• Starting salary of $53,000 + , based on experience, education, and licensure
• Full-time employment, 40 hours per week
• Monday-Friday schedule
• Hybrid work environment with occasional community travel to support staff
• Mileage reimbursement
• Flexible office-based schedule
• Participation in a supervisor on-call rotation
• Weekly or as-needed supervision and leadership support
• Administrative support for documentation, filing, and requests
• Ongoing professional development and growth opportunities
• Health, dental, and vision insurance
• 403(b) retirement plan with employer matching
• Paid time off and paid holidays
• DailyPay access to earned wages
• Wellspring SupportLinc Employee Assistance Program

Why Wellspring?

Wellspring Lutheran Services has served Michigan's children, families, and seniors for generations. Our work is rooted in the belief that every person deserves the opportunity to experience hope, healing and a brighter future.

When you join Wellspring, you're joining a team that cares deeply about both mission and people. You'll have the opportunity to lead talented professionals, strengthen communities throughout Northern Michigan, and make a lasting difference in the lives of children and families.

If you're ready to grow your leadership, expand your impact and help shape the future of foster care in Northern Michigan, we'd love to meet you.

Join Wellspring and help children, families and professionals thrive throughout Otsego, Alpena and the surrounding communities.

Apply today.

Full job description available during the interview process. #ZR