Mobile Service Ambassador - Fairlawn, OH

Pay & Benefits The starting pay for this position is $20.00/hr; however, base pay offered may vary depending on factors such as job‑related knowledge, skills, experience, and market location. Selected candidates may be eligible for the following benefits: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts. Responsibilities Perform tire and automotive services (including fluid exchanges/flushes, preventative maintenance, brake repairs and other mobile services, while delivering an excellent customer experience). Maintain independence on assigned routes - Safely driving between appointments, while representing Goodyear. Conduct proper safety checks when preparing for and performing service. Deliver outstanding customer service by answering questions and explaining the service process, while always fully understanding the customer's needs. Demonstrate proficient knowledge of our products and services (including warranties, promotions and advertisements). Perform a variety of manual tasks (including pre-preparation of equipment, loading vehicles, cleaning‑up the worksite and product reconciliation). Performing a variety of manual tasks for extended periods of time, which may include light and heavy lifting (consumer tires and wheels), standing, bending, and squatting. Opportunity to travel to other cities outside of your home market to train others or receive additional training on new technology and techniques. Basic Qualifications You must be at least 18 years of age. A valid driver's license. Six‑month automotive experience. No relocation is being offered for this position. Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future. Three months of customer service experience is preferred. High Performers In This Role Demonstrate The Following You enjoy serving customers and can provide top‑of‑the‑line service in any scenario. Ability to work independently, following schedules, and enjoy solving problems while also being part of a larger Roll by Goodyear team. Be a clear communicator with others, making every interaction with customers approachable, simple and informative. You enjoy working with technology, including mobile phone applications and van tire changing equipment. You are excellent at managing your time, but also flexible knowing your schedule won't always be the same. This position requires the ability to read, understand, and follow all procedures and guidelines. Depending on location, our business may be open 7 days a week which can include some weekends and holiday shifts. Equal Opportunity Statement Goodyear is an Equal Employment Opportunity and Affiliated Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion, or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. #J-18808-Ljbffr