Incident Management & Customer Liaison
AST SpaceMobile
A global telecommunications company is seeking a PSC Agent to manage customer incidents and ensure effective communication during service disruptions. This role involves classifying incidents, coordinating with technical teams, and documenting all service interactions. The ideal candidate will have a bachelor's degree in a relevant field and 2-5 years of experience in telecom service assurance or incident management. Strong communication skills and attention to detail are critical for maintaining customer trust and satisfaction. #J-18808-Ljbffr AST SpaceMobile
Vacancy posted 1 day ago
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