Inventory & Logistics Coordinator

Inventory & Logistics Coordinator

New Milford, CT

Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world.

Today, Odyssey supports more than 6,000 customers globally, delivering scalable, data driven solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long-term partnership.

Our work is complex, fast moving, and highly collaborative. Success here requires people who think strategically, operate with urgency, and navigate across functions to solve real business challenges. We value individuals who take ownership, challenge the status quo, and turn insight into action.

Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. These are not just principles; they shape how we make decisions, partner with customers, and show up for each other.

At Odyssey, you are not just part of a company; you are part of building what comes next.

The Role

Work Model: Onsite

Work Schedule: Monday Friday, Regular business hours

Travel Requirements: None

Supervisory Responsibilities: None

Reports to: Director of Operations

Pay Range: $20.00 - $24.00 hr. / Depending on experience

*All applicants must be currently authorized to work in the United States. No relocation allowance will be considered unless specifically addressed.

Summary / Primary Role: The Inventory Coordinator will provide superior level of service which all other inventory team members can emulate. Team Lead is to be available as the reference for questions regarding policy and procedure, within the established company guidelines.

What You'll Do

• Offer superior customer service to internal and external customers
• Respond to customers' inquiries in a timely and professional manner.
• Process bulk orders daily or as needed.
• Manage back orders by running the open orders report at the time the receiver is entered to make sure all orders are processed.
• Process error reports as necessary.
• Proactively follow up on bulk orders to meet customer requirements.
• Reporting as needed based on customer requirements and manager:
• Bulk inventory report
• Bulk Open Orders report
• Combined inventory report
• Receiving reports
• QC report
• Input inventory into the database that is received daily.
• Manage the COA (Certificate of Analysis) or other types of literature per customer requirements.
• Adjust current inventory for labeling errors, missing product, returns.
• Update current inventory stock based on the customer's request to change the expiration date, discontinue product, QC material.
• Provide support to CSR, Product Coordinator, Receiving, and Production.

What You Bring

• High school diploma or equivalent required
• Minimum of 12 years of experience in inventory coordination, inventory control, or warehouse operations, and customer service
• Experience processing orders, managing back orders, and maintaining accurate inventory records
• Strong attention to detail with the ability to identify and correct inventory discrepancies, labeling issues, and product errors
• Ability to generate and review inventory, receiving, open order, and quality-related reports
• Strong customer service and communication skills with the ability to respond professionally to internal and external customers
• Ability to manage multiple priorities, follow up on time-sensitive orders, and work effectively in a fast-paced warehouse environment
• Comfortable entering and updating inventory information in database or inventory management systems
• Basic proficiency with Microsoft Office, including Excel and Outlook
• Strong organizational, problem-solving, and time-management skills
• Ability to work collaboratively with Customer Service, Receiving, Production, and other operational teams
• Ability to lift up to 50 lbs. and stand for extended periods as required

This is a safety-sensitive position. Employment is contingent upon successful completion of a background check and a 5-panel drug test, including marijuana.

We offer a comprehensive and competitive compensation and benefits package, including:

• A choice of medical plans with FSA and HSA options
• Dental Insurance
• Vision Insurance
• Company-paid Life and Disability Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and Company Holidays
• Employee Assistance Program
• Company Health & Wellness Program
• Discounts with Preferred Vendors

At Odyssey, we believe the best ideas come from people with different skills, experiences, and perspectives. We welcome applicants from all backgrounds and evaluate every candidate based on the qualifications needed for the role, while also valuing the unique strengths, curiosity, and fresh thinking each person brings. Our commitment to inclusion helps fuel innovation and enables us to deliver smarter, more creative solutions for our customers. We are proud to be a workplace where everyone is treated with respect, given equal opportunity to succeed, and encouraged to contribute in meaningful ways. All employment decisions are based on merit, without regard to race or ethnicity, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other characteristic protected by federal, state, or local law.