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Global Head of Mid‑Market CS: Lead Growth & Retention

GlobalData Plc

GlobalData Plc is looking for a Global Head of Mid-Market Customer Success in New York. This senior leadership role encompasses full ownership of the mid-market Customer Success function globally, leading a dispersed team across US and Europe. Responsibilities include enhancing retention, developing a data-driven strategy, and maintaining high-quality CRM processes. Ideal candidates will have 8+ years in Customer Success, strong team leadership skills, and a proven track record in B2B SaaS environments. A hybrid work model is offered. #J-18808-Ljbffr GlobalData Plc

Vacancy posted 3 days ago
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