Client Advocate (PRN - Evenings) - Domestic Violence Housing Program

Position: Client Advocate (PRN - Evenings) - Domestic Violence Housing Program Location: Kansas City, MO Job Id: 628 # of Openings: 1 Program: Domestic Violence Housing Program Status: PRN, Hourly position Available shifts: Sunday OFF Monday OFF Tuesday OFF Wednesday 4:00pm-8:00pm Thursday 4:00pm-8:00pm Friday 4:00pm-8:00pm Saturday 4:00pm-8:00pm Shift Differential for Advocate Positions: $1 from 4p to midnight and $2 from midnight to 8a. Description: Candidate will be responsible for advocacy and crisis intervention services for clients and implementing daily activities while providing a safe, structured, therapeutic environment. Other responsibilities include completing intake interviews, answering hotline, safety planning and facilitating community building activities with our clients as needed. Prior experience working with survivors of domestic violence preferred. Having knowledge of community resources, a plus.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Completes intake and discharge paperwork for clients in shelter. Teaches basic life skills to clients, addressing their individualized needs. Examples include behavior management, communication skills, cooking, recreation, parenting skills and budgeting. Provides support for clients. Advocates and assists clients with meeting case management/treatment goals. Provides transportation for clients as needed. Dispenses medications to clients according to med tech certification guidelines. Maintains accurate documentation and client records. Performs general clerical duties, answers telephones, and answers hotline. Assists with training of volunteers and utilizes volunteer’s time to help meet client’s needs. Attends internal and/or external trainings and workshops to meet the 40 hour per year licensing requirement as long as within department budget and staff/client ratios are met. Completes minor maintenance duties around the facility; completes maintenance requests and forwards them to management as needed. Maintains client confidentiality. Maintains communications with other staff members – both written and oral. Attends and participates in weekly staff meetings/case reviews. Maintains a clean environment as necessary: cleaning facility areas, office area, laundering linens and completing other household tasks as needed and/or assigned. Unloads, sorts, and organizes donations received by the program; records donations on the appropriate form and completes a thank-you card for the donor. Creates menus for the program and submits grocery request to designated staff. Prepares and cooks meals for clients as required. Acts as coverage advocate on call. Participation in Performance and Quality Improvement activity is required by each employee. Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Directly supervises 1-2 volunteers in the shelter as needed. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

QUALIFICATIONS

EDUCATION and/or EXPERIENCE Associate’s degree or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or an equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Position requires Med Tech Certification, CPR and Class E Chauffeur’s License within 30 days from the date of hire. Must also obtain current Food Handlers License if required for the position.

OTHER SKILLS AND ABILITIES

Must be at least 20 years of age, pass a background check that includes fingerprinting and a drug screen. Have a valid driver’s license, proof of car insurance and a Motor Vehicle Record (MVR) that is free of violations that conflict with Synergy’s insurance policy. Employee must be able to use general office equipment, type, and have the ability to use computer software, including Microsoft Office.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close, distance and peripheral vision.

WORK ENVIRONMENT

The work environment is described as moderate noise level, exposure to fumes, airborne particles or communicable diseases, occasional exposure to outside weather conditions, risk of violence and secondary trauma. Additional Requirements Must be at least 21 years of age, pass a background check and Family Care Safety Registry screening, fingerprint screen, drug screen and have a valid driver’s license and proof of insurance. Position requires CPR, Med Tech Certification and Chauffeur’s License within 30 days from the date of hire. Non-Discrimination Synergy Services is an EEO employer. We firmly support the principle and philosophy of equal employment for all individuals, regardless of age, race/ethnicity, religious creed, ancestry, color, sex, disability (including pregnancy), national origin, marital status, political belief, sexual orientation, gender identity, gender expression, genetic testing and screening information, covered veteran status or any other protected category pursuant to applicable federal, state or local laws. Benefits All full‑time positions are eligible for a generous benefit package including medical, dental, vision, life and disability insurance, PTO, paid holidays and a 401(k) Plan with employer match. Some regular part‑time positions are eligible for partial benefits. #J-18808-Ljbffr Synergy Services