ADVOCATE

Job Description

Job Description

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.

SCHEDULE 

Monday – Friday, 4PM-12AM

SUMMARY

Family Service League is seeking a full-time Advocate for a homeless shelter in Brentwood, NY. The Advocate will be responsible for conducting client assessments and assisting clients in achieving self-sufficiency through advocacy, counseling, and resource referrals. The Advocate will perform client intakes, unit and perimeter checks and overall support for clients.

 

We offer a generous benefits package including the following:

• Health and Dental Insurance
• Vision Insurance
• Night Differential Pay
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• Employee Discounts and more!

RESPONSIBILITIES

• Perform intakes for new clients upon arrival at shelter.
• Establish and maintain positive relationships with clients.
• Assist clients to set goals, resolve problems, and make decisions.
• Provide ongoing support and counseling for clients in reaching their goals.
• Negotiate conflict resolution and crisis intervention between clients.
• Conduct regular unit/perimeter checks for safety.
• Issue violations for breaking of rules.
• Accurately report and document in detail all incidents that occur onsite.
• Transport clients in the Agency vehicle.
• Complete all necessary trainings as required.
• Obtain coverage when unable to work scheduled shift.
• Arrive timely for all scheduled shifts, including during inclement weather.
• This position is essential to the safe and continuous operation of the program. Essential employees are expected to report to work during inclement weather and other relevant emergency situations to ensure uninterrupted care and support for clients.
• All other duties as assigned.

QUALIFICATIONS

High School Diploma or equivalent required. Bachelor’s Degree in a human services or related field preferred.

Prior experience working with the homeless population is preferred.

Excellent interpersonal, verbal and written communication skills, and the ability to work as part of a team are required.

Ability to multi-task, be flexible and prioritize are required.

Proficient computer skills, including Microsoft Office is required.

Valid and clean NYS Driver’s License required.

Flexibility to work at different sites is preferred.

Ability to work Monday through Friday 4PM-12AM required. 

PHYSICAL REQUIREMENTS 

This position requires sitting and standing for extended periods of time, as well as moderate lifting up to 10-15 pounds. Must be able to go up and down stairs.