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In-Office CX Escalations Specialist

Energy North Group

Haffner’s is seeking a Customer Experience Escalations Specialist to own escalated retail concerns across stores, fuel stations, and car washes, and to support Heating Operations escalations. You will manage cases from intake to resolution, coordinate with internal partners, and ensure service recovery within policy and safety rules. This is an in-office role with no remote or hybrid options, requiring strong communication, documentation, and cross-team collaboration. #J-18808-Ljbffr Energy North Group

Vacancy posted 4 days ago
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