Senior Fleet Maintenance Specialist

Fleet Management TechnicianWork. Serve. Thrive. With the City of Durham. Advance in your career while making a real difference in the community you serve. Nationally recognized for our innovative fleet management practices, it's our Fleet Management Department employees who make the difference. We are looking for exceptional individuals to join our winning team. If innovation and sustainability are important to you, bring your skills and talents to Durham!Workdays/Hours: Monday - Friday 6:30 a.m. - 3:00 p.m. "or" 3:00 p.m. - 11:30 p.m. Position provides repair and maintenance of equipment, vehicles and related systems. Incumbents provide advanced specialized and skilled labor diagnosing, repairing and maintaining construction equipment, light and heavy trucks, fire apparatus and other miscellaneous equipment including performing mechanical repairs, diesel repairs and hydraulic repairs; dismantling, overhauling, repairing and reassembling engines; rebuilding/replacing transmissions; rebuilding drive trains, carburetors, differentials, pumps and gear boxes; welding metal components; fabricating unique parts; operating equipment; performing tests and inspections; performing preventative maintenance; enter data into maintenance management system; and performing field and emergency calls.Incumbents assigned to fire equipment, perform technical and mechanical diagnostic and repair work on specialized fire apparatus and related equipment, including preventative maintenance; welding; electric network troubleshooting and repair; and providing on-call support to the fire department.Duties/ResponsibilitiesDiagnosing, repairing, and maintaining construction and automotive equipment, light- and heavy-duty trucks, police and fire apparatus, water and sewer equipment, and other miscellaneous equipment; performs mechanical, diesel, and hydraulic repairs; and performs preventative maintenance on vehicles and equipment.Dismantling, overhauling, repairing, and reassembling engines; rebuilding/replacing transmissions; rebuilding and maintaining drivetrains, carburetors, differentials, pumps, tanks, gearboxes, and computer-controlled circuits; and troubleshooting electrical, hydraulic, brake, suspension, steering, and/or HVAC system issues.Performing complex maintenance, repair, and safety operations by performing diagnostic troubleshooting, including utilizing computer diagnostics; performs tests and inspects equipment, vehicles, systems, and devices; and designs and fabricates parts, equipment, and components as needed.Coordinating with vendors, state and other agencies, City departments, and external agencies to assist with preparing service schedules; providing technical assistance; and ensuring compliance with safety and other applicable regulations, standards, policies and procedures.Performing customer service duties and responding to field and emergency calls; responding to customer questions, requests, and complaints; prioritizing inquiries; and troubleshooting complex or escalated maintenance-related issues.Performing inventory maintenance duties, to include tracking parts and supplies; coordinating with vendors to acquire quotes and purchase orders; and ordering, receiving, and stocking supplies.Preparing, maintaining, reviewing, and/or processing reports, records, work orders, and other documents; maintaining and updating databases; performing data entry; gathering, compiling and reviewing information to document maintenance and repair operations, customer concerns, and other information; and reviews work for accuracy and completeness.Performing highly skilled mechanical maintenance and repair operations on diversified medium/heavy-duty construction, utility, fire, and/or police vehicles, systems, and/or tools, to include diagnosing and repairing motorized equipment, computer-control circuits, engines, and electrical and hydraulic systems.Welding and fabricating equipment and tools as needed.Utilizing computer-controlled and specialized software and programs to diagnose and troubleshoot issues.Ensuring compliance with applicable safety and operational policies and procedures.Documenting equipment maintenance and repair operations.Performing other duties of a similar nature and level as assigned.Minimum Qualifications & ExperienceAssociate degree in auto mechanics/repair, automotive diesel technology or related field and 3 years of automotive or heavy truck repair experience " OR" High School Diploma/equivalent and 7 years of automotive or heavy truck repair experience.Valid North Carolina Class C Driver's License with a satisfactory driving record.North Carolina Inspection and/or Emissions License or obtain within 6 months of hire.Environmental Protection Agency 609 Certification or obtain within 6 months of hire.Forklift Operator's License or obtain within 6 months of hire.This position is critical to emergency operations and will report to work in spite of or because of an emergency or disaster event).Additional Preferred SkillsASE certification.NC State Inspectors License both safety/OBD2 or acquire within 1 year of hire.Welding experience.Experience with diagnostic equipment to include OEM diagnostic software, scan tools and similar equipment.Three years heavy duty truck or automotive experience.Willing to learn new things and apply these on a routine basis.Willing to engage in activities other than vehicle maintenance that may include Shop Operations, Facility Maintenance, Storm Water Maintenance and Fuel System Maintenance.Willing and able to complete job related and/or safety training (such as (but not limited to lock out/tag out, confined space entry, ladder safety, CPR, respirator and emergency evacuation training).BenefitsBenefits – General Full-Time Employees12-13 paid holidays per year13 standard work days of vacation per year13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement2 weeks paid military leave per yearMedical, dental, vision, and supplemental life insurance plansState and City retirement plansShort and long term disability plansPaid temporary disability leave for specified conditionsCity contribution of 13.6% into the N.C. State Retirement SystemPaid funeral leaveEmployee Assistance Program - personal and family counselingPaid life insurance equal to annual salary48 hours for volunteer work each year*4 hours parental leave each yearWorkman's Compensation Insurance457 Deferred Compensation PlansBenefits - Part-Time (1,000 hours or more per year)401(k) retirement plan (5.0% of salary)State retirement planBenefits Part-Time (Average 30 hours per week over 12 month period)401(k) retirement plan (5.0% of salary)State retirement plan effective first day of the month following date of hireHealth insurance effective first day of the month following date of hireDental and life insurance, after one year of servicePro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service