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State Benefits Call Center Specialist

Strada

Strada is seeking a Problem Resolution Associate to support the State of Florida’s employees and retirees from our Tallahassee office. This full-time, in-person role handles inbound calls regarding benefits, payroll, deductions, and retirement information, delivering accurate guidance and compassionate service.

You’ll document interactions in our systems, follow SLAs, and collaborate with teams to resolve issues while maintaining confidentiality and compliance.

#J-18808-Ljbffr
Vacancy posted 1 day ago
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