Gen AI Engineer
Omni Inclusive
GAI Expert/Software Engineer
As a GAI Expert/Software Engineer, you will be responsible for building an application that generates code, pipelines, and creates web applications automatically via prompts. You will also play a key role in enhancing our contact center operations using generative AI frameworks. This role requires a deep understanding of AI, machine learning, and software engineering principles, as well as a strong foundation in writing maintainable, testable, and modular code.
Key Responsibilities:
- Design, develop, and maintain applications that generate code, pipelines, and web applications automatically via prompts using generative and agentic AI.
- Enhance contact center operations by integrating generative AI solutions that improve customer experience and operational efficiency.
- Apply software design principles and common patterns to write clean, maintainable, and scalable code.
- Leverage unit testing frameworks to ensure code quality and reliability.
- Experiment with and implement cutting-edge LLM agentic technologies to enhance application capabilities.
- Collaborate with cross-functional teams and business stakeholders to accelerate adoption of AI-powered tools.
- Implement GAI solutions in alignment with Duke Energy AI Policies.
- Conduct R&D to explore new AI techniques and future technologies such as blockchain and quantum computing.
- Optimize and fine-tune AI models for performance, scalability, and accuracy.
- Provide technical guidance and mentorship to junior team members.
Preferred Qualifications:
- Proven experience in software engineering with a focus on AI and machine learning.
- Experience with agentic technologies and their applications.
- Familiarity with generative AI frameworks and LLMs.
- Knowledge of natural language processing (NLP) and computer vision.
- Experience with DevOps practices and tools for CI/CD.
- Strong programming skills in Python, React, Angular.
- Experience with AWS cloud platform and services.
- Familiarity with modularized, testable code and unit testing frameworks.
- Appetite for continuous learning and staying current with emerging AI technologies.
- Excellent problem-solving, communication, and collaboration skills.
Vacancy posted 1 day ago
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