Licensing Compliance Manager

Job Description

Job Description

Position Overview

The Licensing Compliance Manager is responsible for the design, planning, and execution of subscriber-facing licensing audits on behalf of the CT Plan Administrator. The role ensures that CT Plan licensing policies are consistently applied, that usage declarations reconcile to actual consumption, and that audit recoveries are documented, negotiated, and collected in a fair, transparent, and auditable manner.

The Licensing Compliance Manager partners closely with Licensing & Relationship Management, Legal, Finance, and Operations. The role is accountable for the annual audit plan, the audit case docket, remediation outcomes, and the quality of audit workpapers supporting every audit cycle.

DataCT operates under the independence, governance, and transparency framework established in the CT Plan and the Administrator RFP. All staff are expected to uphold the independence of the Administrator function, avoid actual or perceived conflicts of interest, and support the governance reporting obligations of the Operating Committee of CT Plan LLC.

Core Responsibilities

Audit Planning and Case Selection

• Develop and maintain the annual audit plan in coordination with the Head of Legal, Risk & Compliance.

• Prioritize audit cases based on risk, exposure, policy coverage, and prior history.

• Maintain the audit case docket, staffing plan, and workload tracker.

Audit Execution

• Plan and execute subscriber licensing audits consistent with CT Plan policy and industry audit methodologies.

• Document findings, calculate recoveries, and prepare remediation recommendations.

• Lead audit interviews, evidence collection, and technical review of subscriber usage reporting.

Workpapers, Documentation, and Quality Assurance

• Maintain audit workpapers and evidence aligned with internal and external audit standards.

• Implement quality-review procedures and peer review across all audit cases.

• Ensure audit records are retained in accordance with DataCT records-retention policies.

Disputes, Negotiation, and Settlement

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