IT Engineer

Job Description

Job Description

Position Overview

We are seeking a highly skilled and versatile early-career IT Engineer, with approximately 1 to 3 years of relevant experience, to join our team and support a comprehensive stack of enterprise products and services. The ideal candidate will exhibit a strong sense of detail, operate effectively both as part of a team and independently, and demonstrate a continual commitment to professional growth and process improvement. This role is vital to ensuring the seamless operation, security, and optimization of the various systems and infrastructure we manage.

Key Responsibilities

• Installation & Configuration: Setting up and maintaining network hardware, software, and systems, including routers, servers, and cloud-based storage.

• Performance Monitoring: Regularly monitoring the local area network (LAN) and wide area network (WAN) to ensure optimal speed, availability, and efficiency.

• Troubleshooting: Diagnosing and resolving network problems, such as connectivity issues and system malfunctions.

• Security Management: Implementing and managing network security policies, controls, and user permissions to protect against threats.

• Maintenance & Upgrades: Performing preventive maintenance, upgrading network infrastructure, and managing backup systems.

• User Support: Assisting users with network-related problems and providing training on network policies and procedures.

• Vendor Coordination: Collaborating with third-party service providers and vendors to resolve issues and ensure smooth network operations.

• Experience with MDM platforms, including Jamf Pro, Workspace ONE, and Google Workspace

Essential Skills

• Analytical & Problem-Solving Skills: The ability to analyze information, identify problems, and devise effective solutions.

• Technical Knowledge: A strong understanding of network concepts, operating systems, computer infrastructure, and data communications.

• Communication Skills: The ability to clearly communicate technical information to colleagues, management, and users, as well as coordinate with external parties.

• Attention to Detail: Meticulous attention to detail is crucial, as even minor errors can significantly impact network performance and security.

• Time & Project Management: The capacity to juggle multiple tasks, projects, and deadlines simultaneously, and prioritize accordingly.

Required Skills and Experience

• 1–3 years of relevant hands-on IT experience in areas such as network engineering, systems administration, desktop support, help desk, or closely related technical support roles.

• Hypervisor Management: Proficiently using virtualization software, such as VMWare and Proxmox, to create and manage virtual machines.

• Windows Server Administration: Experience in managing Windows Server operating systems, which can serve as guest operating systems running on virtual machines

• Firewall Configuration & Management: Installing, configuring, and maintaining various firewall platforms (e.g., Palo Alto Networks). This includes creating security policies, managing Access Control Lists (ACLs), and setting up NAT rules.

• Working knowledge of networking fundamentals, including the OSI Model, TCP/IP, IP addressing, subnetting, DNS, and DHCP.

Soft Skills

• Problem-Solving: Ability to diagnose and resolve complex network issues under pressure.

• Communication: Effective communication skills to explain technical issues to both IT and non-IT staff.

• Attention to Detail: Meticulous approach to configurations and security to prevent network disruptions.

• Teamwork and Collaboration: Ability to work effectively with other IT professionals and end-users.

• Initiative: A proactive mindset to address problems and recommend improvements.

• Awareness: The ability to "Read the room" when dealing with different types of customers and colleagues.

• Flexibility: Strong flexibility and adaptability, with a willingness to shift priorities, adjust plans when issues arise, and contribute positively to the team through frequent change, rather than preferring a fixed routine or struggling with unexpected disruptions.

Work Location

• This is an in-person position based in Mountain View, California. Reliable personal transportation is required to ensure punctual attendance. Remote or hybrid work arrangements are not available for this role.

• Daily visits to client sites across the greater Peninsula and the surrounding Bay Area will be a core part of this role.

• Occasional travel to more distant client locations is required as projects arise and business needs develop.

Working Conditions & Physical Requirements

• Ability to lift and transport equipment weighing up to 50 pounds for purposes such as hardware installation, replacement, or relocation.

• Capability to sit for extended periods while performing computer-based tasks, system monitoring, and administrative duties.

• Adequate vision (with or without corrective lenses) to read technical documentation, monitor system outputs, and inspect hardware components.

• Manual dexterity and steady hand–eye coordination for handling small cables, connectors, and components within servers, switches, and networking equipment.

• Ability to bend, kneel, or reach during equipment setup and cabling tasks in confined or elevated spaces.

• Sufficient auditory capability to effectively participate in meetings, hear alerts from monitoring systems, and communicate via phone or conferencing tools.

• Mobility to move between different workstations, equipment rooms, and server areas as required.

• Ability to work occasional extended hours, nights, or weekends to perform maintenance, upgrades, or respond to critical system events.

Cultural Fit

At Securify, you'll join a team where collaboration, accountability, and innovation drive meaningful results every day. You’ll communicate clearly, work respectfully with others, stay focused under pressure, and embrace continuous learning as technologies evolve.

Our culture is built on five core values:

• Integrity – We act with honesty and professionalism, always.

• Collaboration – We are at our best when we work as one.

• Innovation – We continually learn, experiment, and evolve.

• Reliability – We deliver consistent excellence.

• Respect – We treat every person with dignity, no matter the pressure or the problem.

We believe that as our people grow, so does our organization. At Securify, these values guide how we work, support our clients, and succeed together as a trusted, unified team.

About Securify

Securify, based in Mountain View, CA, is a premier Managed Service Provider (MSP) specializing in cutting-edge security systems and network solutions for both residential and commercial clients. With over a decade of expertise, we deliver end-to-end services, including strategic planning, seamless integration, and ongoing management tailored to each client’s unique requirements. Our dedication to quality ensures every project meets the highest standards.

As an inclusive employer, Securify values diversity and fosters a supportive environment that offers competitive benefits, retirement plans, and opportunities for personal and professional growth. We invite qualified candidates to join our team and embark on a rewarding career.

Securify is proud to be an equal opportunity employer. We consider all applicants without regard to race, color, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, genetic information, marital status, military and veteran status, or any other characteristic protected by applicable state or federal law. We are committed to fostering a diverse and inclusive workplace that values all individuals and their contributions.

\nCompany Description

Securify, based in Mountain View, California, is a premier Managed Service Provider (MSP) specializing in advanced security systems and network solutions for residential and commercial clients. With over a decade of experience, we deliver end-to-end services, including strategic planning, seamless integration, and ongoing management tailored to each client’s unique requirements. Our commitment to quality ensures every project meets the highest standards. This role offers clear opportunities to grow into senior project leadership and help shape Securify’s physical security standards.

As an inclusive employer, Securify values diversity and fosters a supportive environment with competitive benefits, retirement plans, and meaningful opportunities for personal and professional development. We invite qualified candidates to join our team and build a rewarding career.

Securify is proud to be an equal opportunity employer. We consider all applicants without regard to race, color, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable state or federal law. We are committed to maintaining a diverse and inclusive workplace that recognizes and values the contributions of every individual.

Company Description

Securify, based in Mountain View, California, is a premier Managed Service Provider (MSP) specializing in advanced security systems and network solutions for residential and commercial clients. With over a decade of experience, we deliver end-to-end services, including strategic planning, seamless integration, and ongoing management tailored to each client’s unique requirements. Our commitment to quality ensures every project meets the highest standards. This role offers clear opportunities to grow into senior project leadership and help shape Securify’s physical security standards.\r\n\r\nAs an inclusive employer, Securify values diversity and fosters a supportive environment with competitive benefits, retirement plans, and meaningful opportunities for personal and professional development. We invite qualified candidates to join our team and build a rewarding career.\r\n\r\nSecurify is proud to be an equal opportunity employer. We consider all applicants without regard to race, color, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable state or federal law. We are committed to maintaining a diverse and inclusive workplace that recognizes and values the contributions of every individual.