Room Attendant

Housekeeper/Room Attendant

The Residence Inn near Universal is currently seeking a dynamic, experienced and motivated individual for the position of Housekeeper/Room Attendant at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, a strong proficiency in multi-tasking. Previous hotel housekeeping experience is preferred but not required.

The responsibilities of the Housekeeper include but are not limited to:

• Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.

• Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.

• Report any items missing from rooms and suites.

• Report all items in need of repair to supervisor and maintain equipment used in work.

• Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.

• All lost and found are to be taken to the housekeeping office as soon as they are found.

Requirements

• Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required meetings.
• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, and reading.
• Minimum pulling of 20 pounds.
• Other duties may be assigned.