Patient Scheduler - UH2 High Risk Pregnancy Center

Patient Scheduler - UH2 High Risk Pregnancy Center 101 Truman Medical Center Job Location University Health 2 (UH2)Kansas City, Missouri Department UH1 OB GYN Clinic UHTMC Position Type Full time Work Schedule

8:00AM - 4:30PM

Hours Per Week 40 Job Description Are you a friendly, organized, and detail-oriented individual who loves helping people? As a Patient Scheduler , you'll be the first point of contact for our patients, guiding them through every step of their visit-from scheduling their appointment to checking them in and ensuring their visit goes smoothly. You'll be a key player in making sure everything runs like clockwork in the front desk area while keeping patient records accurate and up-to-date. If you enjoy providing excellent customer service and have a knack for managing schedules, we'd love to have you on board! What You'll Do: Be the First Friendly Face: Assist patients with scheduling, check-in, registration, check-out, and ensure they have a seamless experience from start to finish. Manage Patient Flow: Help keep the clinic running smoothly by managing the flow of patients, ensuring timely and efficient scheduling and check-ins. Accurate Record Keeping: Make sure all patient demographic and financial information is accurately entered into our system, ensuring a smooth visit for everyone. Communication Pro: Answer all phone calls, respond to patient requests, and explain health benefits, financial obligations, and our organization's Discount Policy with clarity. Be the Scheduling Guru: Take charge of the clinic schedule, ensuring it's effective, organized, and optimized for the best patient experience. What You Need to Bring: Education: High school diploma or equivalent. Experience: At least one year of customer service experience, where you've honed your ability to communicate clearly and effectively. Communication Skills: You've got excellent verbal communication skills, and you're also great with written communication-whether it's talking to patients or exchanging information with other staff. Tech-Savvy: You're proficient with computer hardware and software and can easily navigate patient management systems. Detail-Oriented: You'll be the expert in maintaining accurate patient records and ensuring all information is verified correctly. #J-18808-Ljbffr University Health