HOUSEKEEPING - FT

Job Description

Job Description

Description:

Company Statement

Ayurprana is an innovative young company founded on the belief that Ayurveda and ancient healing wisdom have the power to transform lives. Under the guidance of Vasant Lad, BAM&S, MASc, Ayurprana offers health coaching, interactive webinars, and impactful online educational courses to help people live optimally. Ayurprana is now opening a facility called So-Hum Mountain Healing Resort, that will help facilitate healing at all levels for an individual to release body work, detox panchakarma therapies, and educational class (yoga, breath work, meditation, nutrition, etc…) to help support an individual in his / her healing process. 

Nestled in the heart of the Blue Ridge Mountains, Sohum Mountain Healing is a space where nature and ancient wisdom come together to create transformational experiences. We offer healing experiences that promise to rejuvenate the mind, body, and spirit. Guest can spend their days immersed in the timeless wisdom of Ayurveda and Yoga to allow themselves a space to reflect, heal, and awaken to a greater sense of Self. 

Position Statement

The Room Attendant is responsible for the successful organization and cleanliness of their assigned rooms. The Room Attendant must ensure that they are providing exceptional customer satisfaction by continually training on the company touch points of the center and ensuring their focus on our touch points at all times. The Housekeeping department must be executed at the highest level of professionalism and courtesy. The Room Attendant must drive results through proper cleaning that meets or beats company standards. The Room Attendant must ensure that our associates and customers are treated with the utmost respect at all times since they are the key to our success. 

Hours: Friday through Tuesday 12pm - 8pm

  Responsibilities  - (not limited to)

• Ensure hotel cleanliness is maintained to the highest level with attention to detail
• Maintain effective and open communication
• Clean assigned rooms timely and completely following and complying with company standards
• Treat guest, associates, vendors and co-workers with professionalism and respect at all times
• Provide cleanliness and standards of the meeting areas, public areas and back of the house
• Adequately stock supplies and take out linen always keeping hallways clean and clear
• Attend periodic training, review sessions, and seminars as required by the department or administration
• Communicate, support, and interact with all staff in a positive and harmonious manner

Qualifications:

• Interact positively with customers and take action to resolve issues to maintain high guest satisfaction
• Ability to scrub and scour surfaces extending arms over head to perform cleaning tasks
• Ability to push and/or pull equipment such as a housekeeping cart and vacuum
• Comply with attendance rules and be available to work on a regular basis
• Perform other tasks that are deemed necessary to the success of SoHum, the Center and the associates
• Desire and ability to work in a team and communicate effectively with clients and staff
• Possess a courteous and tactful demeanor when speaking with clients, and other therapists/employees
• Ability to give and receive feedback respectfully and gracefully

Physical Requirements - (not limited to)

• Must be able to lift, push, pull, and carry up to 75 lbs.
• Must be able to repetitively stand, stoop, bend, crawl, reach above and below shoulders, repetitive arm and wrist use, climb ladders and stairs, and walk on uneven surfaces.
• Must be able to see and hear.
• Must be able to communicate verbally and in writing. 
• Must be able to work around moderate noise level.