Barista/Cook

Barista/Cook

Pay Range: $15.90 $20.89 Brand: Victoria's Secret Location: Reynoldsburg, OH Location Type: On-site Job Area: Cafe Employment Type: Full-time

At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

Position Summary

The Cook/Barista is responsible for preparing quality food and beverages while delivering exceptional customer service in a fast-paced caf environment. This role supports daily caf operations through food preparation, beverage production, register handling, inventory support, and maintaining a clean and welcoming atmosphere. The ideal candidate is passionate about food, beverages, and customer service and is committed to creating a positive experience for every guest. Hours are typically 8am to 4:30pm Monday to Friday or 6am to 3:30pm.

Key Responsibilities

Food & Beverage Preparation

• Prepare and serve hot and cold beverages according to established recipes and quality standards.
• Prepare and serve food items, snacks, and grab-and-go offerings.
• Ensure food and beverage presentation meets caf standards and meets customer expectations.
• Maintain beverage equipment and ensure workstations remain clean, organized, and stocked throughout the shift.
• Follow all food safety, sanitation, and health regulations.

Customer Service

• Greet customers and provide friendly, professional service.
• Create a welcoming and enjoyable caf experience for all guests.
• Answer questions regarding menu items and make product recommendations.
• Resolve customer concerns promptly and professionally.

Cashiering & Caf Operations

• Operate the point-of-sale system and accurately process transactions.
• Assist with opening and closing duties, including equipment setup and cleaning.
• Stock products, supplies, and merchandise displays.
• Assist with catering orders, meetings, and special events.
• Support additional caf projects and operational initiatives as needed.

Qualifications

Your Experience

• High school diploma or equivalent required.
• Associate degree or culinary-related education preferred.
• Minimum of 1-2 years of food service, caf, coffee shop, restaurant, or hospitality experience preferred.
• Previous culinary or beverage preparation experience is a plus.

Knowledge, Skills & Abilities

• Outstanding customer service and interpersonal skills.
• Strong attention to detail and commitment to quality.
• Ability to multitask and work efficiently in a fast-paced environment.
• Effective communication and teamwork skills.
• Sound time management and organizational abilities.
• Knowledge of food safety and sanitation practices.
• Basic proficiency with point-of-sale systems and Microsoft Office applications.
• Dependable with strong attendance and reliability.

Physical Requirements

• Ability to stand for extended periods during scheduled shifts.
• Ability to lift and carry up to 30 pounds.
• Ability to bend, reach, stoop, and perform repetitive tasks.
• Ability to work safely around kitchen and beverage preparation equipment.

Preferred Attributes

• Passion for food, coffee, and customer service.
• Positive attitude and strong work ethic.
• Ability to work independently and collaboratively.
• Commitment to maintaining high standards of cleanliness and quality.
• Flexibility to support special events, catering functions, and changing business needs.

Work Schedule

• Primarily daytime business hours. 8am to 4:30pm Monday to Friday or 6:30am to 3pm.
• Some flexibility may be required to support special events, catering requests, and operational needs.

This position provides an opportunity to build culinary, beverage preparation, and customer service skills while contributing to a welcoming caf environment and exceptional guest experience.